Overview The Section Manager will lead the teams to develop and enhance a portfolio of Customer Energy Solutions (CES) applications that support energy efficiency, electrification and distributed energy resource market participation. This role will be accountable for management of agile teams focused on application architecture ensuring seamless product and feature development supporting the CES digital portfolio. The Section Manager is responsible for technical oversight and strategic decision-making to the overall portfolio as well as delivering the product vision, strategy and development roadmap ensuring that the products are built with the end customer in mind. The ideal candidate must demonstrate the ability to develop a functional comprehension of the various CES business processes and programs.
Responsibilities
Core Responsibilities
- Lead Platform Engineering Teams: Direct and manage agile development teams focused on application architecture and digital product delivery for CES initiatives including energy efficiency, electrification, and distributed energy resources.
- Oversee Technical Architecture: Drive the development and evolution of technical architectures across multiple domains (e.g., application, AI, data, advanced technologies), ensuring scalability, security, and performance.
- Manage Agile Product Roadmaps: Prioritize and oversee technical application and feature roadmaps for agile teams, ensuring timely delivery and alignment with business objectives.
- Ensure Cross-Functional Integration: Identify and develop integration strategies for business processes, applications, and infrastructure, including both vendor and internally developed solutions.
- Monitor Industry Trends and Best Practices: Stay current with technology and business trends, and translate insights into actionable strategies that influence CESs digital direction.
- Govern Technical Standards and Processes: Collaborate with peers to establish and maintain technical standards, manage the application development lifecycle, and enforce governance protocols.
- Conduct Technical Reviews and Issue Resolution: Lead architectural, configuration, and quality reviews; coordinate resolution of complex issues across internal teams, IT, and external vendors.
- Collaborate with Stakeholders: Work closely with the company's enterprise architecture team, data privacy team and other stakeholders to ensure the application portfolio adheres to established company standards and procedures including critical cyber safety and data protection practices. Provide consistent, periodic updates to stakeholders on key initiatives, progress, and challenges across the CES digital portfolio.
- Develop and Coach Team Members: Mentor and support the growth of junior technical team members including; recommend training, provide feedback, and foster leadership development.
- Manage Resources and Budget: Oversee resource allocation and project budgets within departmental guidelines, including administrative oversight of contractors and staff augmentees.
Qualifications
Required Education/Experience
- Bachelor's Degree and Minimum 8 years related experience.
Relevant Work Experience
- 3-5 years Experience with Microsoft office applications, Required.
- 3-5 years Experience managing agile product development teams, Required.
- 3-5 years Proven ability to manage an application portfolio in a dynamic environment, Required.
- 3-5 years Must have excellent communication skills, Required.
- Less than 2 years Experience in energy efficiency, distributed energy resources, or electrification programs, Preferred.
- 3-5 years Strong financial and data analytical skills related to program and application management, Required.
- 2 years Demonstrated familiarity with New York State's Reforming the Energy Vision and CLCPA, Preferred.
- 3-5 years Experience managing resource allocation and cross-functional team coordination for parallel development streams, Required.
- 3-5 years Experience providing periodic communication regarding program status to leadership teams, Required.
- 3-5 years Demonstrated experience leading large scale, complex software deployment cycles, Preferred.
- 3-5 years Demonstrated experience with quality assurance and testing processes related to application and data product release cycles, Required.
Licenses and Certifications
- Driver's License Required
Additional Physical Demands
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
- The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
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