Engagement Manager

The University of North Carolina at Greensboro

$52,047 - $58,000

United States, North Carolina, Greensboro

Oct 01, 2025

Posting Details

Requisition Number	S3025
Position Number	013642
Position Classification Title	University Program Associate
Functional Title	Engagement Manager
Position Type	Administration - Staff
University Information	Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit	The Division of University Advancement builds and nurtures relationships with loyalty and integrity to promote UNCG's mission, foster communication, and secure philanthropic support. We are responsible for: Building pride and tradition among alumni, faculty, staff, students, families, and community members Developing life long relationships Building advocacy Branding and awareness Securing private and public financial support Our division includes: Advancement Communications, Advancement Operations, Alumni Engagement, Development, Annual Giving, Donor Relations, Event Planning, Gift Planning, Prospect Management & Research, and the Vice Chancellor's office. Our mission is to inspire connections, investments, and engagements that drive excellence and opportunity. Our vision is a University that illuminates potential, eliminates barriers, and ignites achievement.
Position Summary	The Engagement Manager is pivotal in providing program management and support for Philanthropic and Alumni Engagement and Advancement Communications. This position will serve as the main point of contact and connectivity around the implementation of engagement strategies. Key responsibilities include creating a Student Assistant Program, developing and managing the Giving and Donor Programs, managing the Advancement swag inventory and giveaways, managing select boards and committees such as the Alumni Leadership Board, the Alumni House Committee and the HES Legacy Committee. In addition, this position also oversees the budgets for Alumni Engagement, Philanthropic Engagement and Communications, orchestrates meetings and events for Philanthropic Engagement, as well as acting as the DTC and software manager for the department. The role of Engagement Manager demands effective communication and the ability to adapt to evolving departmental needs while providing stability across the various interdepartmental teams. The ideal candidate would ensure seamless operations and deliver exceptional service to alumni, donors and campus partners reflecting the organization's commitment to excellence. Flexibility, confidentiality, professionalism and ethical behavior are required. Problem resolution skills are needed to come to consensus with many opinions and perspectives regarding best practices. This position must exercise skill in using a combination of thoughts to ultimately provide donor centered stewardship, cultivation and recognition. This position has the authority to plan and implement job activities related to engagement and stewardship including communications as related to committee management and special events that have been assigned.
Minimum Qualifications	Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications	Bachelor's degree A minimum of 2 years' experience in a professional position, preferably in an educational environment or related relevant experience. Demonstrated experience establishing and maintaining effective working relationships with various levels of professionals, internal and external to the organization. Experience with program design and implementation. Working effectively in a team environment. Ability to proactively manage several projects at once and set and meet deadlines. Proficiency in Microsoft Word, Excel, Power Point, database management, social media and online engagement strategies. Experience with Banner is a plus. Ability to handle a fast-paced and results oriented environment, with the ability to work in a timely manner. Excellent management, time-management, and problem-solving skills. Comfortable working in a high visibility position, understanding that quick response times and flexibility are required. Ability to develop, implement and evaluate new strategies, programs and procedures. Ability to provide stability across multiple teams. Strong oral and written communication skills. Ability to work weekends and evenings is required.
Alternate Option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Special Instructions to Applicants	Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number
Recruitment Range	$52,047 - $58,000
Org #-Department	Philanthropic Engagement - 33602
Work Hours of Position	8AM-5PM, M-F, with occasional nights/weekends
Number of Months per Year	12
Posting Requirements
Job Family	Administrative & Managerial
Career Banded Title	University Program Associate
Open Date	10/01/2025
Close Date	10/15/2025
FTE	1.000
FLSA	Non-Exempt
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