Director, Client Alignment

Key Responsibilities:

• Lead and develop a high-performing Client Alignment team, fostering a culture of collaboration, accountability, and innovation.

• Drive strategic growth initiatives across the Post-Acute segment, including Home Health and Hospice.

• Build and maintain strong executive relationships with clients, understanding their complex organizational needs and aligning Netsmart solutions to deliver value.

• Represent Netsmart at industry conferences, trade shows, and client site visits (approximately 30% travel).

• Deliver compelling, high-level presentations to internal and external stakeholders.

• Collaborate cross-functionally with Sales, Consulting, and Product teams to ensure client satisfaction and retention.

• Identify whitespace opportunities and support prospecting efforts to expand market share.

• Manage and achieve a team revenue quota of $10M.

Required Qualifications:

• Background in consulting, healthcare provider organizations, or healthcare technology vendors.

• Deep knowledge of the Post-Acute care industry, particularly Home Health and Hospice.

• Proven leadership experience with the ability to build and scale high-performing teams.

• Strong executive presence and communication skills, with the ability to influence at all levels.

• Strategic thinker with a relationship-first mindset and the courage to challenge the status quo.

• Experience with sales processes, client prospecting, and whitespace development.

• Willingness to travel and/or relocate as needed.

Preferred Qualifications:

• Experience leading teams in a quota-carrying environment.

• Familiarity with Netsmart solutions or similar healthcare technology platforms.

• MBA or advanced degree in a related field is a plus.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.

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