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Assistant Manager, Operations

Maersk Agency USA, Inc.
parental leave
United States, New Jersey, Elizabeth
Oct 01, 2025
APM Terminals

At APM Terminals, we pride ourselves on fostering a culture of innovation, collaboration, and operational excellence. With a presence in over 70 countries and a commitment to sustainability, we offer unparalleled opportunities for growth and development in a diverse and inclusive environment.

Join us as we continue to shape the future of global trade and make a meaningful impact on communities worldwide. Discover your potential with APM Terminals and become part of a team that's redefining the industry standards. Apply now and let's build a brighter future together!

What do we offer as a company?

APM Terminals offers incredible growth, career, and leadership opportunities for those with the ambition, drive, and dedication to become one of the best. In addition to working with a team of talented professionals, you'll have the opportunity to experience different cultures and make friends around the world. If you see yourself as part of a team that helps the global economy grow through our worldwide network of customers and terminals, we'd love to hear from you!

Key Responsibilities:

  • Ensure all daily work assignments are completed properly and safely by the Foremen/Chief Supervisors and hourly union labor supervised
  • Direct the Foreman/Chief Supervisors in their daily work assignments to minimize labor cost and maximize terminal efficiency
  • Decide and order appropriate labor, including additional labor as deemed necessary and as business needs require
  • Monitor the arrival times of all labor, authorizing any necessary overtime, ensuring that labor is properly identified on all payroll records; ensuring that all appropriate payroll adjustments are made for labor based on their actual hours of work
  • Establish necessary terminal equipment requirements and direct the labor working in the grounding operation to maximize terminal yard space, secure required chassis and improve vessel productivity
  • Make strategic operational decisions to enhance terminal efficiency and reduce turn-time.
  • Reallocate labor and equipment across functions based on business needs, including shifting operating units between tasks (e.g., flip line to break bulk), reassigning Transtainers between import and export operations, redirecting vessel gangs and rail units between vessels and tasks, assigning or reassigning gate clerks across functions
  • Handle important operational decisions. i.e.: shift an operating unit from task to task such as flip line to break bulk, move Transtainers from delivering imports to grounding exports, shift an operating vessel gang from one vessel to another, shift an operating rail unit from discharge to load back and assign or reassign gate clerks between functions guided by business needs with the goal of improving overall terminal operations by maximizing labor efficiency and minimizing terminal turn-time
  • Develop and execute operating plans throughout the terminal facility.
  • Execute the disciplinary process of I.L.A. labor as needed including issuing warnings, citations, or replacing workers who fail to carry out assigned work as instructed or in a proper or safe manner
  • Direct the I.L.A. Foremen/Chief Supervisors to take appropriate action to achieve efficient and safe operations within the terminal facility, including warnings up to termination of employment of rank-and-file I.L.A. labor as appropriate
  • Issue appropriate discipline to I.L.A. Foremen/Chief Supervisors whenever necessary for purposes of administering warning, citing, replacing and/or firing labor in accordance with the CBA
  • Ability to work nights, holidays, and weekends as needed based on vessel schedule and/or business needs

Key Requirements:

Education:

  • High school diploma/GED; College degree preferred
  • Proficient in Microsoft Word, Excel and Outlook

Soft Skills:

  • Self-starter with strong problem-solving abilities
  • Excellent verbal and written communication skills
  • Team player attitude
  • Ability to respond and action important changes rapidly
  • Maintain a growth mindset

Work Experience:

  • 2+ years supervisory or management experience
  • 3+ years transportation, supply chain, warehouse, stevedoring experience or equivalent military experience
  • Possess current valid driver's license or the ability to obtain one
  • Possess TWIC card or have the ability to obtain one

If you've read this far, we're glad to know you're interested in this opportunity. And if you want to use your skills to make a difference, we hope you'll apply for our vacancy. Apply now!

Join a world-leading company as we embark on a digital transformation that will define the industry and revolutionize trade.

If you enjoy taking on big challenges, now is the time to join APM Terminals!

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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