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Provides essential professional and administrative support for the company's corporate communications team ensuring communications initiatives are consistent and align with core values, brand, organizational vision, and corporate strategy. Performs the essential duties individually and/or in cooperation with fellow team members and business partners.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Serves as a communications resource for the company, and assists the Corporate Communications department in achieving departmental objectives, including development, preparation, coordination, and dissemination of communications through appropriate delivery channels to lines of business, corporate service units, associates, and key stakeholders.
- Provides communications, writing and editing support for initiatives including but not limited to process improvements, subject matter expert positioning, new product/program introductions, etc. Materials developed may include emails, announcements, talking points, reference materials (such as PowerPoints, fact sheets, FAQs, scripts, etc.). Ensures written content is in compliance with established corporate standards of grammar, punctuation, brand, and message clarity.
- Manages editorial calendar and submissions from business partners; writes, edits and develops intranet content and communications for key partners according to managed schedule.
- In cooperation with the intranet communications manager, provides support including design strategy, content management and development, postings, and site management support.
- Coordinates logistics for communications projects and assignments. Assists in managing relationships with key vendors supporting corporate communications projects. Provides communications support for corporate functions and meetings, including but not limited to leadership meetings and webinars; executive meetings; associate readiness initiatives; and other corporate communications activities as assigned.
- Compiles data, reports, packets, and materials for corporate communications meetings, events, and activities; prepares meeting agendas, and tracks data.
- Assists in collecting, managing, and maintaining current databases critical to strategic communications initiatives.
- Processes invoices and check requests.
- Assists with biographical profiles, scheduling professional photography or video sessions and maintains electronic repository of photos.
- Maintains updated repository of guidelines, templates, and other resources to help lines of business partners adhere to best-practice standards of grammar, capitalization and punctuation, aesthetics, brand, and accuracy.
- Manages associate engagement and recognition programs that reinforce the company's culture and brand message.
- Interacts regularly with various internal and external partners, including senior executives, market leadership, line of business and corporate service unit officers, and front-line associates; shareholders, customers, community leaders, business leaders, and vendors.
- Manages communications and requests of the corporate communications department email boxes and responds to requests.
- Manages associate engagement and communications support for the Value of You program and ongoing development with the platform.
- All other duties and special projects as assigned.
SUPERVISORY RESPONSIBILITIES: None
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
- Bachelor's degree from a college or university with an emphasis in communications, marketing, public relations, business, or related field
- 3-5 years related professional experience and/or training; or equivalent combination of education and experience
- Graphic design and video experience preferred
- Demonstrated proficiency in written and verbal communication; demonstrated PR writing experience preferred
- Demonstrated experience with Microsoft Office experience including Word, PowerPoint, Access and Excel
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
- Ability to travel if required to perform the essential job functions
- Ability to work under stress and meet deadlines
- Ability to operate related equipment to perform the essential job functions
- Ability to read and interpret a document if required to perform the essential job functions
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
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