Regional Operations Manager

The Regional Operations Manager - East Central is actively engaged in strategic leadership and operational oversight across multiple manufacturing plants or a major geographic region. This role provides hands on leadership ensuring excellence in safety, quality, productivity, and customer satisfaction while fostering a strong organizational culture and driving continuous improvement initiatives.

Preferred Location for this role:

Northwood, OH or South Bend, IN

(Northwood OH Preferred)

Travel is Up to 60% (mostly land) - South Bend, IN; Cleveland, OH; Grand Rapids, MI; Dayon, OH

Key Responsibilities

* Oversee end-to-end operations across multiple facilities with a strong emphasis on safety and cultural development.

* Promote a culture of hands-on leadership by ensuring plant level leaders are actively engaged on the floor.

* Ensure achievement of tactical and strategic KPI's.

* Ownership of lean manufacturing practices and culture of continuous improvement.

* Lead safety programs and ensure compliance with OSHA, EEOC, WIHA, and environmental regulations.

* Direct accountability for the operational P&L and sustainable growth within their area of responsibility.

* Promote a positive and inclusive workplace culture that supports employee engagement and development.

* Develop and mentor plant-level leadership and operations teams.

* Collaborate with cross-functional departments including Sales, R&D, HR, and Supply Chain.

* Align production capabilities with current and future sales forecasts.

* Optimize resource allocation and capacity planning (equipment, personnel, materials).

* Drive cost-saving initiatives through process optimization and training.

* Maintain equipment and develop contingency plans for downtime and staffing fluctuations.

* Serve as the operations lead in solution selling activities.

* Represent operations in customer meetings and strategic projects.

Key Performance Indicators (KPIs)

* Safety: OSHA incident rate, near-miss reporting, and compliance audit scores.

* Quality: First-pass yield, customer complaints, and return rates.

* Productivity: Units produced per labor hour, on-time delivery rate (OTIF), and equipment utilization.

* Operational Efficiency: Staff utilization, downtime reduction, and lean project implementation success rate.

* Customer Satisfaction: Net Promoter Score (NPS), on-time delivery, and service responsiveness.

* Employee Engagement: Pulse survey scores, absenteeism rate, and internal promotion rate.

* Financial: EBIT performance, cost of goods sold (COGS), and reduction in rework and scrap.

Qualifications

* Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or Behavioral Science.

* 5-10 years of leadership experience in operations or plant management.

* Proven track record in lean culture development and tool implementation.

* Strong decision-making, risk assessment, and prioritization skills.

* High level of organizational and communication skills.

* Experience in mentoring and coaching teams.

* Understanding of warehouse and manufacturing processes (metal fabrication preferred).

* Proficiency in Microsoft Office Suite and project management tools.

* Ability to lead change and deliver measurable results

120K - 138K + Annual Bonus Incentive

We offer competitive company benefits to eligible positions, such as:

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.

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