ASSOCIATE DIRECTOR OF BUILDINGS
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![]() United States, California, Oakland | |
![]() 1111 Franklin Street (Show on map) | |
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Apply for Job Job ID
81538
Location
Oakland
Full/Part Time
Full Time
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For UCOP internal applicants, please login to the internal candidate gateway at: Jobs at UCOP UC OFFICE OF THE PRESIDENT At the University of California (UC), your contributions make a difference. A world leader producing Nobel and Pulitzer Prize recipients with over 150 years of groundbreaking research transforming the world. Choose a career where you can leverage your knowledge, skills and aspirations to inspire and support some of the greatest minds in the world, and those who will follow in their footsteps. Working at the University of California is being part of a unique institution, and a vibrant and diverse community. At the University of California, Office of the President, we propel our mission through impactful work locally, in government centers and systemwide. We are passionate people, serving the greater good. The University of California, one of the largest and most acclaimed institutions of higher learning in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the headquarters to the 10 campuses, six academic medical centers and three national laboratories and enrolls premier students from California, the nation and the world. Learn more about the UC Office of the President DEPARTMENT OVERVIEW The Building & Administrative Services Center (BASC) provides a high-level of client service to the UC Office of the President through the strategic management of UCOP's building portfolio and all related operational activities. Key services provided by the department include managing UCOP owned, leased, and affiliated properties, capital projects, facilities maintenance, space management, event management, sustainability programs and initiatives, and administrative services (mail, moving, parking programs, etc.). In addition the department plays a leadership role in UCOP business continuity planning and emergency management and is responsible for coordinating with other UCOP departments to address these areas of work. The department focuses on providing a work environment that supports all UCOP staff and other users of UCOP's building space in focused individual work and interactive team-based work to support the mission of the University. 35% Facility Management: The ADB efficiently manages all UCOP-owned, leased, and affiliated facilities, directing the activities of subordinate managers both locally and at remote locations. This includes oversight of all facility-related services, such as maintenance, HVAC, MEP (mechanical, electrical, plumbing), security, access control systems, and deferred maintenance. Oversees the training of direct reports and other UCOP staff in relevant areas, providing support to optimize facility usage and performance. The role also involves collaboration with agencies that have jurisdiction, property management for UCOP locations, and represented labor management for facility staff. Additionally, the ADB manages facility vendor relationships, including contract negotiations and oversight, while overseeing UCOP's material management, excess inventory, and salvage programs. The ADB is responsible for establishing and enforcing health and safety standards for all physical facilities, ensuring compliance with federal, state, local, and UC regulations to protect the wellbeing of all UCOP staff and visitors. Deliverables: Customer Satisfaction and Ratings Improvement Plans: UCOP regularly benchmarks customer service satisfaction to maintain high standards. This role involves identifying key metrics to measure and improve customer satisfaction. Develop and implement targeted strategies by analyzing customer feedback, addressing service gaps, and setting actionable goals. Facility Systems Performance Reports: Regular reports analyzing data from the BMS system, the Computerized Maintenance Management System (CMMS), tracking work order volumes, types, and response times. These reports should include Key Performance Indicators (KPIs) to monitor and improve service delivery, and insights for making data-driven decisions. Operational Efficiency Reports: Responsible for analyzing resource allocation, process improvements, cost efficiencies, and overall operational performance within building systems and facilities management. This role involves preparing detailed reports that identify opportunities for optimization and propose actionable adjustments to project scopes, business processes, or resource allocations. The individual will leverage Lean and Six Sigma methodologies to systematically evaluate and enhance workflows, ensuring continuous improvement and alignment with organizational goals. These reports will serve as critical tools for decision-making, driving efficiency and effectiveness across operations. 15% Emergency Management, Health and Safety: Co-leads with the Risk Manager the development and implementation of business continuity, emergency response, and environmental health and safety programs for UCOP facilities, ensuring operational resilience, regulatory compliance, and effective communication with leadership during emergencies. Responsibilities include preparing documentation and updates on continuity and safety programs, providing regular reports on fire, life safety, and health inspections with action plans for compliance gaps, and coordinating resources and information flow during drills and incidents. 15% Stakeholder Coordination: The ADB collaborates with various BASC, UCOP units, including Occupancy & Space Management, Real Estate & Financial Management, Customer Services, Event Management, Capital Projects, and Energy & Sustainability, to ensure that goals are achieved and that BASC's operations meet the highest standards. This includes ensuring compliance with all UC policies and legal requirements. The ADB collaborates with other University of California campuses to establish agreements and memorandum of understanding, ensuring the provision of essential services-such as custodial, maintenance, and moving services-to UCOP locations. The ADB also oversees fire and life safety requirements, coordinating inspections and certifications, and regularly reporting on their status to maintain safety and regulatory compliance. The ADB will work with agencies that have jurisdiction over UCOP's built environment, ensuring alignment with regulations and addressing any issues related to the management of UCOP's physical assets 15% Preventive Maintenance and System Oversight: Enhance and monitor the preventive maintenance program to ensure all systems, including mechanical, electrical, plumbing, and fire protection, meet University and organizational standards. Proactively identify issues and develop solutions, such as reallocating resources or adjusting project scope, to maintain operational efficiency. Oversee both proactive maintenance and reactive repair activities for all building systems, ensuring timely and effective responses. In emergency situations or during repair projects, the ADB ensures smooth coordination and maintains consistent communication with senior management to keep them informed as needed. Utilize data from the CMMS system to analyze the volume, type, and nature of work orders, implement strategies, develop KPIs (Key Performance Indicators), to improve service delivery and increase customer satisfaction ratings. Deliverables: Preventive Maintenance Program Reports: Reports that assess the status of all critical systems (mechanical, electrical, plumbing, fire protection, security, access control, energy management) and outline the effectiveness of preventive maintenance efforts. This includes metrics on the number of preventive tasks completed vs. overdue and potential areas for improvement. Sustainability and Energy Use Reports: Presentations and reports that assess energy usage, sustainability efforts, and progress towards environmental goals. 10% Special Projects: Serves as deputy to the Senior Director, supporting strategic planning and implementation of cross-functional initiatives. Takes on special projects and assignments requiring both independent contribution and the application of broad oversight, judgment, and coordination across UCOP departments, campuses, and external agencies. 10% Project and Contract Management: Defines project requirements and negotiates building management contracts and any necessary contract amendments. Establishes operating budgets and ensures that financial terms and conditions are clearly identified and met. Process and tracks with staff members purchase orders, payments, and contract executions as required to maintain smooth operations for BASC. Ensures that the organization's occupancy needs are fulfilled and monitors adherence to master plans, budgets, and schedules. Participates in the development of guidelines and procedures, governing building and workplace operations. Deliverables: Regular reports detailing vendor performance, contract adherence, and any necessary amendments. This should include financial tracking for facility-related contracts and budgets. Experience
Skills and Abilities Required Qualifications:
Education
Licenses and Certifications
Travel Requirements:
Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging ADDITIONAL INFORMATION HOW TO APPLY: Please be prepared to attach a cover letter and resume with your application. APPLICATION REVIEW DATE: The first review date for this job is October 23, 2025. CONDITIONS OF EMPLOYMENT: Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.
EEO STATEMENT The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. The University of California, Office of the President, strives to make this job board accessible to any and all users. If you have comments regarding the accessibility of our website or need assistance completing the application process, please contact us at: Accessibility or email the Human Resource Department at: epost@ucop.edu. |