Student Success Specialist

The following is intended to describe the general nature and level of work being performed. This list of duties is illustrative only and is not a comprehensive listing of all the functions and responsibilities performed.

Position Summary:
Under general direction, provide responsible secretarial and administrative services for the unit exercising independent judgment and initiative.

Duties and Responsibilities:

• Perform routine administrative duties such as word processing/typing, filing, verifying information, coordinating flow of documents and scheduling events and meetings
• Operate personal computer to enter data, compile and type reports, prepare letters and general correspondence
• Provide responsible administrative support to carry out the mission of theunit, including using Banner daily
• Maintain and disperse emails appropriately from Advising Center email inbox.
• Assist with the monitoring and tracking of early alert notifications, contacting students as necessary to complete the admission and registration process
• Assist students with approved course registration changes
• Prepare routine mass mailings
• Adjust advisor schedules as needed for emergencies or unforeseen events
• Arrange meetings and conferences: to include preparing agenda, reserving meeting rooms, assembling and summarizing information required for coverage of agenda items, preparing and distributing minutes reflecting business covered to appropriate individuals
• Review, sort and distribute incoming mail
• Receive, screen, and as necessary, refer telephone calls to appropriate offices
• Organize and maintain office files including confidential materials
• Monitor and review budget information monthly to present to supervisor
• Assemble business materials needed for conferences, open houses and campus events
• Oversee and assign work to student office assistants and review completed work
• Oversee and provide guidance to staff personnel in the unit
• Oversee and maintain student office assistants, support staff, and part-time advisors' payroll
• May be required to oversee the unit's assessment system and/or website
• Asist in FYEX training, workshops and FYEX events.
• Assist FYEX coordinator
• Maintain and disperse workshop RSVP's, recordings and information to distribute as necessary.
• Assist part time advisors during registration.
• Regular and predictable attendance is required
• Perform other job-related duties and projects assigned in support of the University's mission, core values, and goals

Minimum Job Requirements:

High School diploma and 3 years of directly related experience, or an associate's degree and one year of experience required. Experience withBanner, admissions and registration procedures is preferred.

Knowledge, Skills, and Abilities:

• Thorough knowledge of office management policies, methods and procedures
• Ability to independently interpret a wide variety of policies and procedures
• Ability to write clear and concise reports
• Ability to gather data and complete routine assignments independently with general instructions
• Ability to plan and organize the workflow of the unit
• Ability to establish and maintain cooperative working relationships with faculty, administrators and others
• Ability to work in an environment of constant interruptions via telephone and walk-in traffic

Physical Demand and Working Conditions:

• Work is performed inside during normal work hours with some evening and weekend hours required during fall registration
• Work is sedentary in nature and at times requires exerting up to 25 pounds of force occasionally and/or a consistent amount of force frequently or constantly to life, carry, push, pull or otherwise move objects.

Application Review Date:

Condition of Employment:Must pass a pre-employment background check.

Electronic Application Instructions: Electronic applications should be submitted through the "Apply" link on the top of this page. Please attach the following required documents to your electronic application:

Required Documents:
Letter of Interest
Contact information for three references (blind or off list reference checks may be conducted on finalists

Please ensure that you attach all required documents even if you have applied for other positions at ENMU as the committee does not have access to those records.

ENMU is an Equal Opportunity Employer. Eastern New Mexico University does not discriminate based on race, color, national origin, religion, sex (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, veteran status, or any other characteristic protected under federal, state, or local laws. If reasonable accommodation is needed to participate in the job application or interview process, or to perform essential job functions, please contact the office of human resources at (575) 562-2115 . New Mexico is an open records state, therefore ENMU complies with the Inspection of Public Records Act, NMSA 1978, Chapter 14, Article 2, from the Office of the New Mexico Attorney General. Requests for records should be sent toplanning.analysis@enmu.edu. For any other inquires please contact Human Resources at (575) 562-2115 or e-mailENMU.HRrecruiter@enmu.edu.