Oncology Access Rep

Job Title: Oncology Access Rep

Location: RWJ - 379 Campus Dr,

Somerset

Department Name: Oncology Access Center

Req #: 0000216676

Status: Hourly

Shift: Day

Pay Range: $21.69 - $30.64 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Oncology Access Representative will provide a compassionate and supportive environment with prompt and consistent service to support RWJBH organization s mission to become the leading academic and preferred community cancer network throughout the state of New Jersey for patients and clinicians who seek exceptional, personalized, compassionate care fostered by fully integrated, interdisciplinary approaches to the prevention and treatment of cancer,

Qualifications

Required:

• High School Diploma or equivalent
• One to three years of related experience within the healthcare field
• Ability and interest to learn clinical information and criteria
• Knowledge of medical terminology
• Emphasis on computer literacy and communication skills, such as Microsoft Excel and Word

Preferred:

• Associates degree or Bachelors degree preferred

Essential Functions:

• Manages all incoming calls, external and internal referrals for oncology services
• Fields incoming inquiries and requests, matching patients to the best possible service, physician, and appointment based on their diagnosis, geographic location and preferences
• Functions as medically knowledgeable and friendly resource for patients and caregivers, referring providers, RWJBH providers and staff
• Ensures all required demographic, financial, referral/authorization, clinical, and other registration data is accurately scheduled, collected, verified, and communicated appropriately
• Functions include scheduling of physician oncology services for all RWJBH sites, pre-registration/registration, insurance verification, referral coordination, pre-certification, screening for financial counseling, eligibility determination and pre-service communication
• Obtains and verifies insurance/payment source, seeks necessary referral/authorization and coverage extensions as required, and assists with identification/resolution of insurance issues
• Supports multiple patient and payer types to ensure billing procedures are followed

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.