Benefits Information
This job posting is anticipated to remain open until October 17th, 2025. Full-time employees will enjoy a competitive benefits package with options for you and your family including:
* Paid Time Off |
* Paid Holidays |
* 401(k) Matching |
* Health Insurance |
* Vision Insurance |
* Life Insurance |
* Health Savings Account |
* Tuition Reimbursement |
* Employee Discount |
* Reduced Tuition Rates |
* Disability Insurance |
* Employee Assistance Program |
* 401(k) |
* Pet Insurance |
* Dental Insurance |
* Paid Training |
* Flexible Spending Account |
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The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Equal Opportunity Employer
Overview
BI is one of the leading technology companies in Boulder, Colorado and the largest provider of innovative electronic monitoring solutions in the United States. We excel at proving technological solutions to over 1,000 agencies nationwide and allowing those agencies to fulfill their missions without worrying about the technical complexities.
Qualifications
Education, Experience and Skills Required:
- Bachelor's Degree in Information Systems, Computer Science or related field, or equivalent experience.
- Seven (7)+ years of experience in the following areas:
- VPN Tunnel Protocols (SSL, IPSEC, DMVPN).
- Routing Protocols (BGP, OSPF).
- Router, switch, AP, and firewall administration.
- Network operating systems like JunOS, Cisco, Dell.
- Wireshark or other packet capturing applications.
- Physical datacenter infrastructure
- AWS experience needed.
- Advanced knowledge of layer 2 and 3 networking.
- Advanced knowledge of DNS systems and the ability to manage both external and internal DNS.
- Strong knowledge of UNIX/Linux, including CentOS and RedHat.
- Strong knowledge of Windows, including 2008/2012/2016 server.
- Advanced knowledge of networking systems and heterogeneous routing hardware.
- Advanced knowledge of TCP/IP, security, and client server technologies.
- Working knowledge of Log monitoring and SIEM appliances.
- Ability to communicate technical issues to all levels of management and diverse internal and external contacts at all levels in comprehensible terms.
- Ability to share knowledge and experience and to provide helpful advice to other team members.
- Observational skills to validate data obtained via log files and network scanning.
- Ability to quickly diagnose and resolve complex hardware and software conflicts and issues in a 24x7 uptime environment.
- Ability to provide detailed and summary documentation for various purposes and audiences.
- Ability to travel to field offices, both in Colorado and in other states.
- Current Driver's License and the ability to safely operate a motor vehicle required for travel.
- United States citizenship required.
- Ability to pass a federal background check and obtain a suitability determination.
- Ability to work with computers and the necessary software typically used by the department.
- Working Conditions: Encountered on a regular basis as part of the work this job performs.
- Requires some work in an environmentally controlled rooms with cold temperatures and moderate noise.
- Provides on-call server support after standard business hours 24 x 7 on a rotating basis.
- Required to respond timely for all network or security issues on a 24 x 7 basis.
- Ability to use hands to finger, handle or feel, to reach with hands and arms, and to stoop, kneel, crouch or crawl to install and maintain computer networking equipment.
- Ability to lift up to 100 pounds to move servers in and out of computer racks.
BI Incorporated
Responsibilities
Summary Analyzes, designs, installs, configures, maintains, evaluates and repairs the network infrastructure and application components to ensure network performance meets Company and end user requirements. Primary Duties and Responsibilities
- Oversees and ensures the day-today operation of data networks consisting of routers, switches, firewalls, wireless infrastructure, software applications, servers, etc.
- Designs, configures, monitors and optimizes system hardware for optimal up-time and reliability.
- Analyzes systems statistics and guides the implementation of performance enhancements.
- Maintains database reports on performance statistics, user issues, projects, network design and configuration, and inventory of available systems.
- Provides high-level Help Desk technical support to resolve internal and external issues.
- Tracks Help Desk tickets, change management, and other IT projects using the Help Desk ticketing system.
- Manages and maintains the Company WAN and LAN, including assistance to the Telecom team as needed.
- Maintains and updates network, application and system documentation in a location available to management and Development and Systems staff.
- Supports the Company Change Control process for all proposed configuration changes, by reviewing existing and proposed configurations, and performing risk analysis to determine the overall impact of the change on the enterprise network.
- Performs other duties as assigned.
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