Client Success Manager- Comperemedia
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![]() United States, Illinois, Chicago | |
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Our client's success is our success. By helping our clients achieve their goals while leveraging Mintel and Comperemedia, we will continue to preserve our long-standing relationships and penetrate more areas of their business allowing us to more broadly demonstrate our value. With over 1,500 clients and subscription revenue of over $80M throughout the Americas today, it is more vital than ever for our Client Success team to be passionate and proactive about ensuring our partners continue to get value from our data. While the Account Managers and Business Development Managers of the Mintel and Comperemedia teams focus on growth, the Client Success team are business partners that ensure client retention. We are looking for a consultative individual with at least two years of professional client-facing experience to provide excellent training and analytical support to across the Financial Services, Telecom, Media and Advertising Agency industries in both the US & Canada. This creative thinker will help our clients to navigate a suite of Mintel's proprietary databases in an effort to increase engagement and secure retention. This is a Hybrid position based in Chicago. What You Will Be Doing:
We Are Looking for People Who Are: While we may have a wish list, we are always open to looking at different profiles for our roles, so please don't hesitate in applying even if your experience does not check all of the boxes. We believe there is no one perfect resume for a role, but there is a perfect candidate for us, and that could be you.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets The below reflects the range of base salary for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, skills, experience, and qualifications. The salary range for this role is: $54,000 USD to $67,000 USD. Alongside salary, Mintel offers a comprehensive benefits package including medical/dental/vision insurance, flexible spending accounts, health savings accounts, employer paid life and disability insurance, 401(k) with employer match and paid time off. We are invested in our employees' wellbeing which is why we also offer flexible working hours, ClassPass subsidy, mental health benefit through Modern Health, paid volunteer time off, paid birthday leave and paid parental leave. #LI-BL1 |