Entertainment Elf Associate - Seasonal

Mall of America
life insurance, parental leave, short term disability, long term disability, tuition reimbursement, 401(k)

Oct 02, 2025
PURPOSE: Create lasting memories for guests through performance and by bringing holiday characters and events to life. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties listed below include performance within a character costume as well as an out of costume character handler (cohort). Entertain Mall of America guests in a professional manner Ensure the safety of guests and team members Perform in an innovative and fun way utilizing specialized skills and abilities (e.g. theater, performance, dance, etc.) Engaging with guests and making them feel welcome Provide outstanding internal and external guest service Assist with the setup and running of special events Perform to highest standards and act appropriately for family audiences Take direction from Team Leads and Manager Maintain cleanliness of work environments both "onstage" and off Regular, reliable and consistent attendance Additional duties as assigned PREFERRED SKILLS, KNOWLEDGE AND ABILITIES: Experience in improvisational theater outside of Mall of America; ability to hold extended conversation with guests Previous elf experience Nickelodeon approved emcee Ability to speak in public Provide excellent guest service Represent Mall of America with highest degree of professionalism Good listening skills when dealing with guests, team members and supervisors Ability to work as part of a team and in collaboration with other departments PHYSICAL JOB REQUIREMENTS: Stand/move about -Frequently, 90% Kneel/crouch- Periodically, up to 40% Reach at or above shoulder level - Frequently, 50% Reach at or below shoulder level - Frequently, 50% Handle/lift large items such as boxes or packages - Daily Bend/stoop/squat - Frequently, 50% Repetitive motion - Occasionally, 30% Starting pay: $16 Pay is based on many aspects which vary based on position. These include labor markets and, in some instances, may include education, work experience and certifications. In addition to your pay, Mall of America is passionate about the future of our team members, we want to ensure you have a wealth of support and resources, to care for yourself and your loved ones. Our one-of-a-kind job perks for most team members include, team member discounts, free Nickelodeon Universe ride passes, Teladoc, Employee Assistance Program, generous tuition reimbursement, and discounted Metro Transit pass. Mall of America offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your loved one's care for your whole selves. Other benefits for eligible team members include 401(k) match, short term disability, long term disability, paid parental leave, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Job Perks + Benefits \| Mall of America