Technology Associate Director Marketing & Operations North America - Generics, Biosimilar & Market Access

Technology Associate Director Marketing & Operations North America - Generics, Biosimilar & Market Access

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

Job Summary

This role serves as the bridge between the Global Commercial Technology function and regional commercial and marketing teams. You would bring Strategic thinking and enable business case development. You would support business with your experience of pharmaceutical pricing and market access & Familiarity with CRM and commercial excellence platforms. You will execute digital engagement strategies, assess technological maturity across markets, and ensure the successful implementation of omnichannel capabilities tailored to region's commercial and marketing strategy. You will also evaluate operating models, drive adoption, and ensure measurable business impact.

Position Location:

This position will be located at the Princeton, NJ US Headquarters site.

Our Sandoz flexible hybrid working approach allows US office-based employees to work up to 50% of their monthly workday remotely. This role will not have the ability to be located remotely. Preference will be given to local candidates not requiring relocation.

Major Accountabilities

• Liaison with sales & marketing business teams.
• Pricing & Contracts Liaison
• Enable technology for Market Access financial and pricing strategies.
• Support GDH for Mkt Strategies & launch support.
• Evolving current global solutions (SCOUT CRM, CM, Solar, Sanity) aligning to regional needs.
• Digital Marketing, Portfolio and Field Force Operations support.
• Business case management for Sales & Mkt. functions
• Optimizing end-to-end customer operations, including reverse logistics, distribution operations, and customer service for biosimilar and generic product portfolio.
• Strategic Leadership & Roadmap Ownership
• Own and lead the regional CE roadmap, including a detailed overview of the technology landscape, transitions, and commercial priorities.
• Evaluate and recommend the most effective operating model for each market based on maturity, complexity, and business needs.
• Partner with global CE and Technology teams to co-develop and operationalize digital strategies aligned with Sandoz's business model.

Technology & Omnichannel Enablement

• Assess the technological landscape and omnichannel maturity across markets; identify gaps and develop mitigation plans in case of lower maturity.
• Drive the implementation of global analytics standards and KPIs to support omnichannel adoption and performance tracking.
• Support the deployment of real-time, data-driven closed-loop marketing to integrate personal and non-personal engagement channels.
  

Execution & Commercial Integration

• Work closely with country teams to embed omnichannel strategies into local commercial plans.
• Ensure harmonization and standardization of business processes across countries while respecting local needs.
• Lead communications with countries on system changes, focusing on benefits, impact, and capability development.

Governance & Prioritization

• Ensure adherence to CE governance frameworks, aligning country requests with global and regional priorities.
• Consolidate program-specific roadmaps into a cohesive regional plan in collaboration with CE Heads and Leads.

Innovation & Capability Building

• Identify and prioritize scalable digital solutions that align with strategic goals.
• Drive regionally prioritized projects and support local business processes to enable more efficient solutions.
• Identify capability gaps and collaborate with internal stakeholders (e.g., change management) to develop remediation plans.

Stakeholder Engagement

• Act as the go-to expert for CE solutions in the region, engaging with commercial leaders at both regional and local levels.
• Foster strong partnerships with external vendors, patient organizations, and healthcare professionals to enhance digital engagement.

Your responsibilities include, but are not limited to:

• Successful implementation of CE roadmap and realization of value creation targets.
• Measurable improvements in sales, operational savings, ROI, and customer engagement metrics.
• Increased omnichannel adoption and alignment with global analytics standards.
• Strategic & Analytical Thinking
• Ability to navigate across strategy, marketing, and technology domains.
• Strong innovative mindset with a focus on scalable, forward-thinking solutions.
• Execution Excellence
• Proven ability to lead cross-functional teams and deliver complex programs.
• Strong project management skills.
• Deep understanding of business priorities and organizational dynamics.
• Skilled at influencing across a global, matrixed environment.
• Collaboration & Communication
• Exceptional relationship-building and stakeholder management skills.
• Ability to articulate digital value and inspire teams through transformation.
• Experience in consulting or advisory roles is a plus.

Key Capabilities Required

• Operational Excellence & Process Optimization:
  • Expertise in streamlining workflows, optimizing resource allocation, and leveraging data-driven
  • decision-making to improve efficiency and scalability of launch processes.

• Project & Portfolio Management Expertise:
  • Deep understanding of project management methodologies and best practices to ensure seamless
  • execution, risk mitigation, and on-time delivery.

• Strategic Leadership & Vision:
  • Ability to develop and execute high-level strategies for product launches, aligning project goals
  • with overall business objectives while driving cross-functional collaboration.

Job Dimensions:

Financial Impact: Medium -influences sales and margin performance.

Organizational Impact: Moderate - leads high-priority, strategic initiatives across US/CA

What you'll bring to the role:

• Strategic & Analytical Thinking
• Ability to navigate across strategy, marketing, and technology domains.
• Strong innovative mindset with a focus on scalable, forward-thinking solutions.
• Execution Excellence
• Strong project management skills.
• Deep understanding of business priorities and organizational dynamics.
• Skilled at influencing across a global, matrixed environment.
• Exceptional relationship-building and stakeholder management skills.
• Executive-level communication and presentation capabilities.
• Change Leadership
• Ability to articulate digital value and inspire teams through transformation.
• Experience in consulting or advisory roles is a plus.

You'll Receive:

Sandoz offers a generous employee benefits package that includes a competitive salary, health insurance coverage for medical, prescription drugs, dental and vision, a generous company match for retirement savings accounts, and generous paid time off. We also follow a hybrid work policy that combines a mix of in-person and remote work to allow our employees flexibility.

The pay range for this position at commencement of employment is expected to be between [From Job Profile: $119,700 - 171,000 - 222,300] USD/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

On September 30, 2021, Sandoz entered into a 5-year Corporate Integrity Agreement. Certain positions will have responsibilities to support the execution and adherence to CIA obligations, CIA-related deliverables, and any relevant audit, monitoring or Independent Review Organization (IRO) remediation.

Sandoz - Notice at Collection to Employees Applicants 4.15.24[16].pdf

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

#Sandoz