Field Operations Specialist

Description

Job Description

Leidos is seeking a Field Operations Specialist to support the availability, reliability, and operational integrity of Industrial Control Systems (ICS) that underpin critical infrastructure and mission-critical environments. This role is vital to ensuring continuous system uptime and operational excellence across multiple technical domains.

The ideal candidate is a hands-on technical expert with strong ICS experience, adept in troubleshooting complex systems and coordinating with interdisciplinary teams. This individual will lead on-site operations, support infrastructure upgrades, and help shape policy and training programs to elevate system reliability across the organization.

Primary Responsibilities:

• Oversee the deployment, operation, and monitoring of ICS to support critical infrastructure and minimize downtime.
• Perform advanced diagnostics, root cause analysis, and rapid troubleshooting to resolve system malfunctions.
• Collaborate with mechanical, electrical, and HVAC teams to ensure seamless integration and performance of control systems.
• Interpret engineering drawings, technical specifications, and project documentation to validate system design and ensure robust implementation.
• Develop and deliver technical training programs to field staff, focusing on reliability, incident response, and best practices.
• Build strong relationships with vendors, contractors, and service providers to coordinate technical support, manage warranties, and lead system upgrades.
• Support implementation of procedural and policy changes across sites to improve operational consistency and compliance.
• Lead and contribute to projects spanning systems integration, system administration, and field operations with moderate to high impact.
• Stay up to date with industry standards, regulatory requirements, and emerging technologies in ICS and critical infrastructure protection.

Basic Qualifications

• TS/SCI w/ Poly Clearance is required
• Bachelor's degree and 8-12 years of relevant experience; or Master's degree with 6-10 years of experience.
• Proven experience supporting Industrial Control Systems (ICS) in high-availability or mission-critical environments.
• Strong background in mechanical, electrical, or HVAC systems, with hands-on expertise integrating these with ICS platforms.
• Demonstrated ability to create and deliver technical training focused on system uptime and incident management.
• Excellent communication and technical documentation skills.
• Strong vendor management capabilities, including coordinating technical support and managing system enhancements.
• Ability to travel to multiple field locations as needed.

Preferred Qualifications

• Experience in system administration, systems integration, or network installation in critical infrastructure settings.
• Familiarity with Microsoft Windows environments and relevant industrial automation software.
• Working knowledge of configuration management, document control, and system lifecycle support.
• Certifications such as CompTIA Network+, Security+, CCNA, or similar.
• Familiarity with ITIL frameworks or other service management practices.
• Experience with policy implementation, procedure development, and cross-team collaboration in large-scale operations.

Come break things (in a good way). Then build them smarter.

We're the tech company everyone calls when things get weird. We don't wear capes (they're a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for "how it's always been done."

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.