LOAN PROCESSOR (HOME LOAN PROGRAM)

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UC OFFICE OF THE PRESIDENT

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Position Base
Oakland

Location
UCOP - Franklin Building

Department Overview
The Office of Loan Programs designs, delivers and manages housing assistance programs for the recruitment and retention of faculty and senior managers in support of the education, research and public service missions of the University of California. We are the systemwide source of mortgage lending products for eligible faculty and senior managers. We strive to maintain superior customer satisfaction by providing timely, accurate and cost-effective mortgage products, researching new product alternatives and evaluating industry processes and changes to continually improve delivery of services.

Position Summary
The Loan Origination Officer 2 provides support in implementing the loan origination policies and procedures associated with the University of California's Housing Assistance Program. Responsibilities include compiling documentation associated with loan application materials, interacting with title and escrow officers and other professionals associated with the loan process, providing excellent customer service to loan applicants, assisting in the preparation of loan documents and following up for documentation associated with the loan funding process. This position is an "Assigned Employee" as defined in The University of California Home Loan Program Corporation Services Agreement (Services Agreement) dated February 1, 2014, by and between the Regents of the University of California and the University of California Home Loan Program Corporation (Corporation), a California non-profit public benefit corporation. The Corporation was formed to assume the residential lending activities of the Office of Loan Programs.

Key Responsibilities

• 60% Loan Processing: * Completes loan processing functions, including setting up initial loan file, entering key data fields in the Loan Origination System, and analyzing documents for completeness. * Reviews and evaluates loan application materials to ensure that the applicants and the subject property are in compliance with all Program eligibility and financial qualifying guidelines. * Analyzes data from the loan origination system to ensure that outputs are consistent with inputs. * Maintains regular contact with loan applicants, realtors, appraisers, escrow and title companies, and campus loan program contacts. * Provides excellent customer service to all contacts associated with the loan process. * Performs extensive follow-up for documentation with escrow officers, real estate agents, title officers, insurance agents and appraisers. * Manages workflow of on-going loan processing tasks while managing limited competing priorities. * Order and review reports including consumer credit reports, flood hazard certification reports, tax service reports and property appraisals. Imports credit information into the loan origination system. Review credit reports for completeness, credit scores, public records and compliance with federal screening requirements. * Orders and obtains final evidence of insurance and other conditions as necessary. * Prepares and reviews final loan documents and checks for accuracy before submitting to Approver for review and sign-off.
• 25% Disclosure Compliance: * Requests and compiles fees needed for the preparation of federally-required Loan Estimate and Closing Disclosure statements. * Works closely with Escrow and Title companies to ensure all fees are included and are accurate. * Prepares, reviews and sends loan disclosures while ensuring compliance with federal and state regulations.
• 10% Loan Funding: * Provides backup analytical support in the review of loan funding packages. Prepares executed loan documents for funding approval. Follows up with escrow companies for all loan funding conditions. * Provides limited analytical support in preparing and reviewing loan funding packages. * Assists with post-closing follow-up for final review.
• 5% Strategic Planning: * Working with the Origination team members, contributes suggestions for changes to the loan origination processes and provides assistance to team members as needed. * Assists in the development and updating of procedures and job aids.

Experience
Required Qualifications

• Min 2 years experience in a mortgage lending environment, and/or an equivalent combination of education and experience.

Skills and Abilities
Required Qualifications

• Mortgage loan processing and general knowledge of mortgage lending industry practices and procedures.
• Ability to perform basic math functions and financial analysis.
• Good oral and written communication skills for communicating with escrow officers, real estate agents, title officers and insurance agents.
• Demonstrated proficiency with Microsoft Word and Microsoft Excel.
• Developing familiarity with standard mortgage industry loan origination systems.
• Developing knowledge of standard single-family lending, title insurance, hazard insurance, flood insurance and escrow practices in California.
• Interpersonal skills and initiative as demonstrated by the ability to respond positively and proactively to requests.
• Demonstrated attention to detail and the ability to manage multiple tasks and hard deadlines.
• Demonstrated ability to work both independently and cooperatively as part of a team.

Preferred Qualifications

• Experience with Encompass Loan Origination System.

Education
Required Qualifications

• Bachelor's degree and two years' experience in related area, or an equivalent combination of education and experience

SPECIAL CONDITIONS

This position is eligible for a hybrid work arrangement within the state of California. The person hired will be required to reside within California and will be required to report to work on-site at UC's Office of the President (UCOP) located in Oakland, CA on Tuesdays and Wednesdays, subject to change.

SALARY AND BENEFITS

Job Title
Loan Origination Officer 2

Job Code
005664

Salary Grade
Grade 19

Payscale:
$75,000 - $86,000, commensurate with experience

Benefits: For information on the comprehensive benefits package offered by the University visit: Benefits of Belonging

ADDITIONAL INFORMATION

HOW TO APPLY

Please be prepared to attach a cover letter and resume with your application.

APPLICATION REVIEW DATE

The first review date for this job is October 17, 2025. The position will be open until filled.

CONDITIONS OF EMPLOYMENT

Background Check Process: Successful completion of a background check is required for this critical position. Background check process at UCOP

Smoke Free Work Environment: The University of California, Office of the President, is smoke & tobacco-free as of January 1, 2014. UC Smoke & Tobacco Free Policy

As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs, as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct, are currently being investigated for misconduct, left a position during an investigation for alleged misconduct, or have filed an appeal with a previous employer.

• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer.
  • UC Sexual Violence and Sexual Harassment Policy
  • UC Anti-Discrimination Policy for Employees, Students and Third Parties
  • APM - 035: Affirmative Action and Nondiscrimination in Employment

EEO STATEMENT

The University of California, Office of the President, is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20. For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination.

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