NOC Technician

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.

Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!

This position will be based at Las Vegas, NV.

Responsibilities:

• Monitors critical network elements and applications using various network monitoring systems in a 7X24X365 Network Operations Center (NOC).
• Troubleshoots, repairs and maintains telecommunications networks in a NOC environment.
• Tests new and already installed hardware and software.
• Uses computerized network management systems to check for system alarms when parts of the network are not working properly and jeopardizing the level of communication services available to customers.
• Follows procedures to validate, troubleshoot and escalate issues.
• May work second and third shift work and overtime in the event of network outages.
• Under general supervision, capable of performing all jobs including the most complex.
• Works on assignments that are semi-routine in nature, but recognizes the need for occasional deviation from accepted practices.
• Work is checked since errors may cause delay or expense.
• May assist and train less experienced personnel.

Qualifications:

Education & Experience

* High School plus advanced training, and 4 - 5 years of experience.

* 4+ years of experience in cybersecurity, network security, or NOC operations

Technical Skills

* Working knowledge of AWS security services (GuardDuty, Security Hub, CloudTrail, Config)

* Basic understanding of ServiceNow platform and incident management processes

* Familiarity with SIEM platforms and log analysis

* Understanding of network protocols, firewalls, and intrusion detection systems

* Knowledge of common attack vectors and incident response procedures

Core Competencies

* Strong analytical and problem-solving skills

* Excellent written and verbal communication abilities

* Detail-oriented with strong documentation skills

* Ability to work in fast-paced, 24/7 operational environment

* Team player with willingness to learn and adapt

* Ability to handle multiple priorities and work under pressure

Preferred Qualifications

* Experience with federal compliance frameworks (FedRAMP, FISMA, NIST 800-53)

* Previous experience in government or regulated industry environments

* Knowledge of threat intelligence platforms and threat hunting techniques

* Experience with vulnerability management tools and processes

Security Clearance

* Must be able to obtain and maintain a U.S. Government security clearance

* U.S. citizenship required for clearance eligibility

The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.

Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment.

Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States. Telos offers excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future.

Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 1-800-283-1911. If you require relay service assistance, please click on the following link to review information on your state's relay service: https://www.fcc.gov/accessibility.

Telos Corporation is an EEO/AA employer.