Cashier I

Job Description

Typical duties may include but are not limited to:

• Accepts and processes payments via cash, check, wire, and credit card, ensuring accuracy and compliance with financial policies.
• Processes waivers, third-party contract payments, and miscellaneous financial transactions efficiently and accurately.
• Prepares receipts, deposit slips, and related documentation for end-of-day bank deposits.
• Researches and resolves student account inquiries, escalating complex issues to appropriate personnel.
• Maintains and balances cash drawer daily, identifying and resolving discrepancies promptly.
• Distributes student refund checks in a timely and secure manner.
• Assists with the organization and filing of accounts receivable records to ensure audit readiness and data integrity.

Other Duties:

• Adheres to established standards on the use and protection of restricted data as outlined in FGCU Policy 3.042.
• Responsible for completing mandatory university training course(s) annually.
• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires a high school diploma and two years of full-time experience directly related to the job functions.
• Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).
• Experience using a ten-key pad.
• Any appropriate combination of relevant education, experience, and/or certifications may be considered.

Preferred Qualifications:

• Associate's Degree from an accredited institution in Accounting or closely related area.
• Experience working with students, collections, registration process, or financial aid disbursements in a higher education setting.
• Experience with Banner and TouchNet Business Office Cashiering Edition.

Knowledge, Skills & Abilities:

• Knowledge of cash management principles and procedures.
• Knowledge of FERPA and other applicable laws, regulations and guidelines related to the position.
• Knowledge of or ability to learn Workday or similar enterprise financial management software application.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to add, subtract, multiply, and divide quickly and accurately.
• Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
• Ability to use effective decision making and problem solving techniques.
• Ability to interpret and apply laws, regulations, policies, and procedures consistently.
• Ability to diffuse and respond professionally to stressful situations.
• Ability to work successfully as both a member of a team and independently with minimal supervision.
• Ability to maintain confidentiality and discretion at all times.

Pay Grade 11