Benefits Administrator

Summary: Administer the Museum's robust benefit programs, including but not limited to medical, dental, life insurance, AD&D, disability, HSAs, FSAs and ancillary life benefits. Administer FMLA, parental leave, other leaves, ADA, and Workers' Comp for Museum. Manage the Museum's wellness program.

Essential Duties and Responsibilities:

Benefits

• Monitor employee benefit enrollments and vendor records to ensure accurate coverage and billing at all times.
• Conduct employee benefit orientation for newly eligible employees.
• Lead Open Enrollment planning and execution.
• Primary point-of-contact for benefits-related communication with vendor contacts and service representatives. Work with broker and vendors to resolve employee coverage and claims issues or unique escalated service needs.
• Primary point of contact for benefits-related questions from Museum employees.
• Assist HR Director with evaluating and monitoring current benefit programs and the efficiency and effectiveness of service delivery methods and procedures; recommend improvement and modifications; prepare various reports on operations and activities for compliance and metrics purposes.

Leave & ADA Management

• Administer FMLA, to include accurate documentation, timely notices, and tracking/reporting time usage.
• Track ADA requests and accommodations; ensure legal compliance.
• Assist employees with leaves and accommodations, offering empathy, support, and guidance through the various processes.

Workers' Comp

• Manage claims to ensure timely reporting and payment.
• Track leaves, light duty, and related accommodations, working with managers and employees to support prompt return to full health and duty.

Wellness + Engagement Program

• Manage the wellness portion of the program, including planning and executing an annual Wellness Fair and other events designed to develop and support healthful habits of the Museum's staff.
• Partner with the Museum's Wellness platform consultants and other partners to design and deliver a robust program built on education and activities for staff.
• Create content for bimonthly newsletter.

Additional Duties

• Prepare and deliver benefits and wellness-related information at monthly All Staff meeting.
• Assist with and participate in all HR-sponsored events.
• Maintain up-to-date knowledge of government regulations, benefit program market trends, and prevailing practices among other non-profits and museums.
• Complete reports, and compensation and benefits surveys as directed.
• Partner with others to update bulletin boards with timely and engaging information on a monthly basis.

Qualifications:

• High school diploma and two years' experience working in employee benefits is required.
• Strong knowledge of benefits-related laws and best practices, with an emphasis on leave management, is necessary.
• Experience with Human Capital Management software is essential; Dayforce preferred.
• Intermediate to high working knowledge of Microsoft Suite (Excel, Outlook, Word, etc.).
• Position requires excellent organizational skills and the ability to establish, maintain and follow effective working processes and meet deadlines.
• People-oriented with ability to build effective working relationships with the public and other employees.

Additional Details:

Hiring Range: $25.23- $30.90, commensurate with experience

Status: Regular, Full-Time (37.5 hours/week)

Benefits: Full, competitive benefits package, including 3 weeks' vacation, parental leave, and a robust wellness program.

The Museum is an Equal Opportunity Employer. We are committed to treating all applicants and employees fairly based on their abilities, achievements, and experience, without regard to sex, race, age, disability, religion, national origin, color, sexual orientation, gender identity, or any other classification protected by law.