Collector IV

Address

We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description:

Office Location:

Abilene, Texas, United States

SCOPE/CONTACTS:

The incumbent has frequent contact with customers, consumer and commercial loan officers and other departments. Customer contact is in person, by telephone, and by written correspondence. This position requires the ability to think outside the box for resolutions to difficult situations. Results of work are spotchecked some physical effort required.

ESSENTIAL FUNCTIONS:

• Must be knowledgeable of Bank Collecting procedures and related state and federal laws, as well as bankruptcy laws for chapter 7, 11, and 13.
• Must be able to work without immediate supervision and exercise independent judgment and discretion.
• Ability to represent the bank with legal matters such as filing judgments at small claims courthouse and with bankruptcies situations and bank attorneys.
• Must be firm, but fair, with delinquents and provide assistance in handling financial responsibilities.
• Actively participate in the sales and service culture, support the values of the organization and follow established Bank policies and procedures.

MINIMUM QUALIFICATIONS:

• Bilingual (English & Spanish) highly preferred.
• High school graduate or equivalent required.
• 3 years Bank lending/loan operation experience in an established financial institution required.
• Must have excellent interpersonal and communication skills, be dependable, self-motivated, and have a strong sense of urgency.
• Knowledge in automobiles such as values, sales, and basic mechanical valuation helpful.
• Must be able to drive a standard transmission and commercial vehicle.

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)