INSTRUCTIONAL DESIGNER - 10072025-71182

Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF HUMAN RESOURCES, OFFICE OF ORGANIZATIONAL AGILITY DIVISION, DAVIDSON COUNTY

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and five years of professional experience in instructional system design.

OR

Graduation from an accredited college or university with a master's degree in Instructional Systems Design, HR Management, Organizational Development, Learning and Development, or Industrial/Organizational Psychology and three years of professional experience in instructional system design.

Substitution of Experience for Education: Qualifying full-time professional instructional system design experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years. **There is no substitution for specific experience.

Necessary Special Qualifications: Applicants for this class may be required to possess and maintain a valid motor vehicle operator's license.

Overview

Under direction, performs instructional system design work of considerable difficulty and performs related work as required. An employee in this class performs instructional design work and curriculum development at the advanced/working level in the Department of Human Resources. An employee in this class will partner with customers to consult and create content, resources, and information as relevant to their requested needs. An employee in this class may pilot and facilitate created curriculum when needed to test with customers and internal stakeholders. This classification differs from the Learning Facilitator Sr in that the Learning Facilitator Sr functions primarily in a facilitation role. This classification differs from an HR Program Director in that the HR Program Director will be overseeing direct reports and program areas.

Responsibilities

1. Creates content for State-wide facilitated curriculum through advanced methods of research, writing, and development. References appropriate sources and databases when developing curriculum. Reevaluates existing curriculum at the request of agencies and supervisors when needed.
2. Utilizes statistics and data-oriented information to determine accuracy and appropriate usage of learning content.
3. Cultivates and sustains appropriate relationships with various internal and external stakeholders such as: Executive leadership, focus groups, agency workforce, and Talent Management employees.
4. Demonstrates and maintain appropriate industry knowledge in the following area: talent management, organization development, assessments & evaluations, instructional design models, and learning practices.
5. Collaborate with customers to ensure that appropriate business cases are developed. Ensure that the most efficient, effective, and appealing resources are used during business case and curriculum development.
6. Partners with agencies to design program specific resources. Consults with agencies to determine appropriate learning models to align most with their needs. Travels to partnering agencies as needed to perform expected job duties.
7. Develops learning assessments when needed. Research and model curriculum evaluation methods.
8. Pilots and facilitates curriculum for review and testing to customers. Modifies curriculum as appropriate based on feedback and necessary edits.

Competencies (KSA's)

Competencies:
1. Customer Focus
2. Instills Trust
3. Collaborates
4. Manages Complexity
5. Directs Work

Knowledges:
1. Personnel and Human Resources
2. Law and Government
3. Communications and Media
4. Sales and Marketing

Skills:
1. Service Orientation
2. Judgment and Decision Making
3. Active Learning and Listening
4. Critical Thinking
5. Negotiation

Abilities:
1. Written Comprehension

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.