New

UX/UI Designer

Okta
vision insurance, flexible benefit account, parental leave, 401(k)
United States, California, San Francisco
Oct 07, 2025
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. The Team Okta Customer Acceleration is looking for a UI/UX Designer to join our Knowledge, Online Support, and Communities team. We are a collaborative group focused on delivering high-quality, user-centered experiences across our support platforms. We work at the intersection of customer experience, digital design, and self-service strategy, helping users find the right answers and connect with our support ecosystem more efficiently. The Opportunity In this role, you will help shape the Okta and Auth0 Support Center and Communities. The ideal candidate has both a strategic mindset to create impactful designs that align with business goals and proficiency in research methods to gather insights and inform design decisions. You'll be responsible for creating digitally innovative and visually appealing user experiences that meet business and user requirements while advancing our brand. Experience designing for Salesforce Service and Salesforce Experience Cloud interfaces is a plus. What you'll be doing Perform UX research to gather insights and inform design decisions Present and articulate rationale for ideas in a clear and concise manner Design wireframes and user flows for projects that require long-term thinking Balance creative freedom with strategic priorities and implementation Work closely with cross-functional teams, including developers and content creators What you'll bring to the role Expert knowledge of Figma and responsive design Experience with high-fidelity wireframes Expertise with design systems and codebases to maintain consistency across projects Deep empathy for users, understanding their pain points and needs A strong understanding of how to iterate on designs and refine solutions based on user testing Experience designing for Salesforce Service and Salesforce Experience Cloud a plus Why you are excited about this role You are highly motivated and a self-starter You are efficient and organized in your work You love working collaboratively Why we are excited about you You are an inspiring, positive, force of nature You are always bringing new ideas to the table You are passionate for design and keen to grow and take on new challenges to further professional development #LI-Remote The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $97,000 — $145,000 USD Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between: $86,000 — $130,000 USD What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/. Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice athttps://www.okta.com/legal/personnel-policy/.