Palliative Care Education & Outreach Specialist

Education

Bachelor's in Nursing or Social Work required.

Master's in Nursing or Social Work preferred.

Experience

At least two (2) years' experience as an RN or as a Social Worker in relevant clinical area.

Prior project management experience.

Skills

• Advanced knowledge of palliative care theory, practice and education
• Advanced skill in development of sound educational programs
• Exceptional communication skills and ability to collaborate with multiple departments and people across various areas of the organization and beyond.
• Exceptional organization skills and ability to develop and evaluate educational programs.
• Advanced skills in translating best practices and clinical knowledge into useful and applicable information and skills in the care of patients and families

Licensures, Certifications

Current Maryland Registered Nurse licensure or Social Work licensure.

CHPN or CHP-SW preferred.

Principal Duties and Responsibilities

Expert Practitioner

• Teaches and coaches healthcare providers in best practices for excellent patient and family care.
• Best practice specialist on nursing or social work skills for the seriously ill, palliative, geriatric, and hospice patients.
• Knowledge set or ability to gain extensive knowledge to guide best practice on palliative care.

Educational

• Develops content and supports the Senior Advisor in the statewide palliative care education and outreach initiative.
• Identifies on-going provider and patient/caregiver educational needs through assessment of practice during ad-hoc field visits, reviews and communicates opportunities for enhancing our outreach and on-going educational programs to the Education Specialist, Team managers, and Directors of Community Programs and Partnerships.
• Participates in formal and informal education programs in area of expertise throughout the organization.
• Acts as a preceptor for students and/or collaborates with local programs to facilitate end of life education to the student community.
• Supports content development and presentation at organizational meetings, external meetings, and others as assigned

Leadership

• Participates in, and collaborates with, professional organizations and community outreach activities as needed.
• Serves on organizational and system wide committees and project teams as assigned.
• Collaborates with multiple leaders in a variety of departments across the organization.
• Works collaboratively with organizational leads.

Research and Quality Improvement

• Interprets and implements research findings into the clinical practice setting as appropriate
• May assist in the testing and dissemination of improvement changes
• Regularly attends local and national educational events, health policy events, and conferences relevant to scope of work to disseminate best practices

Performance Improvement

• May Chair and/or participate in a variety of education and clinical committees
• Leads, facilitates, and/or participates in Process Improvement Teams
• Serves as a resource for clinical policy and procedure development and dissemination.

Physical Requirements

• Ability to stand and walk almost constantly up to ninety (90) percent of work time and lifting and positioning patients up to fifty (50) percent of work time.

Working Conditions

• Works in classroom, office or patient care areas with little exposure to excessive noise, dust, temperature
• Exposed to adverse working conditions due to performance of patient care activities and exposure to communicable diseases

Conditions of Employment

• Valid driver's license and automobile insurance

All roles must demonstrate GBMC Values

Respect

I will treat everyone with courtesy. I will foster a healing environment.

• Treats others with fairness, kindness, and respect for personal dignity and privacy
• Listens and responds appropriately to others' needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

• Embraces change and improvement in the work environment
• Continuously seeks to improve the quality of products/services
• Displays flexibility in dealing with new situations or obstacles
• Achieves results on time by focusing on priorities and manages time efficiently

Pay Range

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.