Director - OD Engagement

Requisition ID:903596
Position:Full-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

Manage EssilorLuxottica Eye Care activities to develop and retain affiliated Doctors of Optometry (OD) across Luxottica Retail Optical Brands. Create an environment that promotes retention, reinforces the Luxottica Eye Care Doctor employer brand and positions EssilorLuxottica as the premiere affiliation of choice for optometrists.

Doctor engagement builds strong, collaborative partnerships between EssilorLuxottica-affiliated doctors and our retail brands. This role serves as a strategic partner to brands' leadership, driving initiatives that improve communication, support doctor education, recognize doctor contributions, and increase overall doctor satisfaction with their EssilorLuxottica partnership.

MAJOR DUTIES AND RESPONSIBILITIES

• Create and execute engagement and development strategies aligned with business and brand objectives
• Lead, design, execute and measure of OD engagement, development and retention programs
• Own the OD engagement roadmap and calendar
• Gain OD feedback through focus groups, surveys, one-on-one interviews, and other methodology; apply the data to support strategic decisions and action plans
• Travel as required to oversee and execute events with excellence.
• Collaborate cross-functionality among the Eye Care, retail optical, training and development teams, and the EssilorLuxottica Doctor community
• Develop and maintain relationships with external vendors
• Manage dashboards and tracking OD engagement initiatives, analyzing results and recommending improvements
• Advise Eye Care leadership on OD perspectives, trends, and best practices
• Manage budget and forecasting for affiliated OD engagement programs

Additional responsibilities include:

• Communication: Lead doctor-focused calls, support Eye Care COE and brand doctor communications
• Clinical & Business Excellence: Execute Connect to Grow and other education events (live and virtual), manage CE partnerships, and lead doctor workstreams for new product launches.
• Recognition: Deliver doctor appreciation initiatives (week, holiday, seasonal) and highlight achievements.
• Satisfaction: Act as liaison between doctors and retail brands, support Optometric Advisory Council (OAC) activities, manage OAC meetings and agendas, and partner with internal teams to address concerns.

BASIC QUALIFICATIONS

• Bachelor's degree or equivalent
• Doctor of Optometry Degree
• 7+years' experience in a related field or optical experience
• Experience developing and deploying engagement strategies
• Ability to work collaboratively cross functionally to achieve results
• Excellent planning, project management and organizational skills
• Ability to think strategically and creatively
• Strong relationship building skills
• Excellent communication skills - written, verbal, listening and presentation
• Strong understanding of research and insights gathering methodologies

PREFERRED QUALIFICATIONS

• Eye Care industry experience
• Professional speaking experience

Pay Range: 165,052.80-243,145.60

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.