PGO Training Coordinator

Important Application Submission Information

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This position provides support for the development, delivery, evaluation, and continual maintenance of PGO technical training, progression and continuing education programs. This role coordinates training efforts by collaborating with trainers and internal stakeholders. Key responsibilities include:

• Training administration and record-keeping using the Learning Management System (LMS)

• Handling logistics such as scheduling courses and instructors, arranging meals and lodging, processing training invoices, and maintaining a clean and professional training facility

• Communications for wide audiences and provides training reports

• Communicates and facilitates the onboarding process for new hires, including providing new hires with required PPE and tools

• Leader in coordinating logistics for local and international linemen rodeos

The role requires strong organizational skills, keen attention to detail, strong communication (written and verbal) and interpersonal skills. The ideal candidate will demonstrate the ability to present creative solutions and understand how to orient tasks to create efficient workflow within the parameters established by the PGO organization.

• Serves as LMS administrator for PGO training. Creates, updates, and organizes training courses within the LMS. Manages enrollment by registering participants, overseeing waitlists, and ensuring that all participants have access to the necessary materials and resources. Provides LMS technical support.

• Logistical coordinator for training center.

• Schedules instructors, classes, facilities, meals, lodging, and coordinates with vendors as needed.

• Develops and provides training communications and reporting.

• Sends notifications and reminders to participants and their leadership about upcoming training sessions, deadlines, and other important information.

• Monitors the progress of participants through the training programs. This involves generating reports on course completion rates, assessment scores, and other key metrics.

• Communicates and facilitates the onboarding process for new hires.

• Welcomes new hires and provides key instructions for first week with the company. Ensures all necessary employment documents are completed and submitted.

• Schedules training, provides access to training materials, and ensures new hires are aware of any mandatory training requirements.

• Sets up new hires with the necessary PPE, tools and systems they will need to perform their job.

• Coordinates logistics for local and international linemen rodeos.

• Coordinates with event organizers and stakeholders to set date, provide communications, obtain and train volunteers, arrange meals and lodging, register participants, and provide on-site coordination support the day(s) of the rodeo.

• High School/GED degree AND three (3) years related work experience

Desired Qualifications

• Bachelors degree in Training and Development or

• Bachelors degree in Business

• MS Office proficiency (Excel, Outlook, Word, PowerPoint, etc.)

• Organizational skills: Proven ability to multitask and organize

• Effective communication (both oral and written) and interpersonal skills with a customer-oriented focus

• Experience with managing databases

• Experience with Cornerstone or other Learning Management System

• Experience with SharePoint

• Hybrid Mobility Classification - Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility

Travel Requirements

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