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Payroll Manager, Americas

Franchise World Headquarters, LLC
tuition reimbursement, 401(k)
United States, Connecticut, Shelton
Oct 14, 2025

We are Subway Headquarters! A dedicated team of professionals supporting thousands of franchisees around the globe.

Payroll Manager - Americas
Region
: Shelton, CT



Ready for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.
Why Join Us?


At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement ... in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world's leading restaurant brands, we've always embraced change and the path ahead. And today, we're making better living way easier.


Our purpose is about more than the food we serve in our restaurants. It's centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey.


About the Role:
The Payroll Manager will be responsible for administering and managing all aspects of Payroll operations (processes, systems, vendors) with responsibility for processing timely, accurate, and compliant payrolls, as well as streamlining processes and providing quality customer service. The Payroll Manager will also provide support for international payrolls and implementations.


If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast paced and agile working environment.


Responsibilities include but are not limited to:



  • Process and run all US and Canada (North America) bi-weekly payrolls for both the Salaried and Hourly populations, including any off-cycle payroll runs. Manage any and all payroll changes, manual adjustments, bonus payouts, wage garnishments, etc. Interpret pay policies (time away from work requests, LOA, disability, worker's compensation, etc.) to ensure appropriate amounts/deductions are applied correctly to various earnings codes in compliance with all local, state, and country laws. Serve as back-up for any international payroll needs. Assist in any country-specific payroll implementations.
  • Define and modify payroll administration policies and procedures, including maintaining and applying current internal control standards to ensure regulatory compliance. Implement best practices and identify process gaps and areas of improvement to reduce risk.
  • Prepare reports as needed, including any weekly, monthly, quarterly and year-end reports and related tax filings. Responsible for the reconciliation and submission of US and Canada year-end filings, including but not limited to W-2s and T4s. Create/ run audit reports to identify possible issues with payroll, year-end processing or other potential error points.
  • Serve as first line of contact for all Payroll related questions originating at the employee level. Research related problems as they arise and respond with urgency and sensitivity.
  • Collaborate with internal and external auditors to document and maintain controls and manage any annual or other audits as required.
  • Various payroll and other general HR duties as assigned.
  • Run Monthly payrolls for Colombia and Mexico and manage all aspects of payroll processing for these countries.


Qualifications:



  • Bachelor's degree in accounting, finance or business administration. Equivalent experience is acceptable.
  • Minimum 5-8 years of job specific experience.


    • Must have experience running both Salaried and Hourly payrolls, preferably using Ceridian Dayforce.
    • Multi-state payroll knowledge and experience in registering with new tax authorities
    • International payroll experience a plus
    • Primary responsibility will be to run payrolls for North America, but will be involved with international payrolls as needed.


  • Strong Payroll knowledge required including federal/state wage and tax laws and overtime requirements (FLSA). International Payroll experience preferred (specifically for Colombia and Mexico), and Benefits knowledge a plus.
  • Strong understanding of earnings/deduction codes and tax categories, as well as all year-end processes (i.e. W-2, etc.).
  • Detail-oriented with strong reconciliation and analytical skills.
  • Ability to apply mathematical concepts such as percentages, ratios, fractions, etc.
  • Proficiency in MS Office, most importantly in Excel.
  • Excellent customer service skills, with high degree of confidentiality, relative to all payroll information and employee privacy initiatives.
  • Ability to multi-task and to work in a fast-paced environment.
  • Excellent time management skills with ability to work well under pressure and meet recurring deadlines.
  • Ability to work well independently with minimal supervision.
  • Strong interpersonal skills. Ability and confidence to interact with all levels of the organization.



What do we Offer?



  • Insurance Plans
  • 401K
  • Competitive Bonus
  • Mobility Allowance
  • Tuition Reimbursement
  • Company Holidays
  • Volunteering time
  • And Many More..


Actual pay is determined based on a number of job-related factors including skills, education, training, credentials, qualifications, scope and complexity of role responsibilities, geographic location, performance, and working conditions.

The Company is only considering applicants who are currently authorized to work in the country the position is based. AA/EOE/D/V

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