Program Manager, Principal

Your Role

The Behavioral Health Service's team is transforming behavioral health delivery into a seamless, scalable, and outcomes-driven experience where care is integrated, accessible, and accountable. The Program Manager, Principal will report to the Director of Behavioral Health Product Strategy. In this role you will help to design, develop, and optimize our behavioral health product portfolio. As a steward of the behavioral health product vision, you will be responsible for leveraging competitive intelligence, member insights, and internal analytics to identify market gaps, prioritize features, and build scalable, technology-enabled solutions. You will execute the product lifecycle from concept through evaluation and ensure that every initiative is tied to measurable clinical, operational, and business outcomes.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience

• Requires at least 10 years of prior relevant experience

• Requires at least 5 years of relevant health plan experience

• Requires experience in successfully managing a project or program from inception to delivery in a healthcare setting

• Requires experience in using data to drive decisions and monitor performance in a healthcare setting

• Comfort working across technical, clinical, marketing and design teams to bring clarity, coordination, and structure to complex initiatives

• Skilled in creating clear, testable business requirements, user stories, and acceptance criteria for technology and program builds

• Committed to advancing equitable, evidence-based behavioral health care for underserved communities