Sr. Manager, Fleetcare

About the Role:

The Sr. Manager, Fleetcare will oversee the execution of maintenance and repair activities for Wabash's TaaS (Trailers-as-a-Service) fleet. This leader will drive operational excellence through a proactive, data-driven approach that integrates predictive, preventive, and unscheduled maintenance programs. Operating at a retail-level pace, the TaaS business moves faster than a traditional leasing company or OEM, requiring agility, responsiveness, and real-time decision-making. The role demands strong leadership, strategic thinking, and hands-on execution to ensure fleet uptime, cost efficiency, and superior customer support.

Your Responsibilities:

• Direct the execution of all maintenance and repair activities for the Wabash TaaS trailer fleet, including predictive, preventive, and unscheduled repairs.
• Lead and develop an international team of representatives responsible for coordinating maintenance and repair activities with customers, including carriers, brokers, and shippers.
• Utilize telematics and data analytics to identify maintenance trends, predict potential issues, and inform fleet strategy.
• Ensure adherence to preventive maintenance schedules and drive continuous improvement in PM execution percentage.
• Manage vendor relationships, negotiate service agreements, and monitor performance metrics.
• Oversee maintenance cost per trailer, estimate and invoice accuracy, and controllable downtime.
• Monitor and improve service start times, ensuring timely and accurate repair completion.
• Collaborate cross-functionally with operations, engineering, and customer service teams to optimize fleet reliability and lifecycle cost.
• Operate with awareness that the Wabash TaaS fleet serves nationwide and diverse markets, requiring foundational knowledge of transportation and logistics to effectively manage performance and customer expectations.
• Report on key performance indicators and develop actionable plans to address emerging challenges.
• Other duties as assigned

Let's Talk About Your Qualifications:

• Bachelor's degree or higher in Business, Operations, Engineering, or a related field
• Minimum of 5 years of experience in fleet maintenance, operations, or related leadership roles.
• Proven ability to lead multi-site or international teams.
• Strong understanding of trailer systems, maintenance workflows, and vendor management.
• Foundational knowledge of transportation and logistics required.
• Experience leveraging data and telematics systems for maintenance optimization.
• Excellent communication, problem-solving, and analytical skills.
• Demonstrated success in managing budgets and improving operational KPIs.

Leadership Attributes:

• At Wabash, we pride ourselves on being empowering, and there are some things we feel very strongly about:
• Embrace Diversity and Inclusion - Solicit and respect the input of others, celebrate differences, and strive for transparency and inclusiveness
• Seek to Listen - Actively listen to reach the best solution and make the strongest decisions
• Always Learn - Strive to improve; do not quit or settle for the status quo
• Be Authentic - Demonstrate honesty, incredible energy, and grit in everything you do
• Win Together - Collaborate, seek alignment, and excel at cross-group communication to success as one team and One Wabash

Join us in turning ideas into world-changing realities. Curate and build your high-impact professional career at Wabash!

Affirmative Action/EEO Statement:

Wabash is committed to providing equal employment opportunity for its associates and applicants without regard to race, color, religion, sex, age, national origin, veteran status, disability, or other protected class or activity under federal, state, or local law. All employment decisions must be based on neutral, legitimate criteria. All employment policies and rules shall be applied equally to similarly situated associates.

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