Recovery Supervisor

This position oversees and provides direct supervision for countywide Drug and Alcohol Recovery Supportive Services, including Recovery Houses, through contracted and subcontracted providers. Responsibilities include program development, technical assistance, and ensuring compliance with all state and county contracts, licensing, and reporting requirements. This role supervises both technical and clerical staff as needed and functions independently under general supervision with progress reviewed through regular check-ins and reports. Has the responsibility to lead, evaluate, hire, and educate team of staff.

Reports directly to the Office of Drug & Alcohol Administrator.

• Supervise staff supporting the administration of recovery programs, including performance management and training.
• Promote recovery and resiliency through provider meetings, community education, and technical assistance to stakeholders.
• Serve as liaison among the County Office, institutional settings, community providers, and human service agencies.
• Conduct site visits and program evaluations to ensure compliance with federal, state, and local regulations using DDAP and internal monitoring tools.
• Foster collaborative relationships with providers, DDAP, OMHSAS, Managed Care Organizations, and other community partners to enhance program effectiveness.
• Collaborate with Behavioral Health Managed Care Organizations to develop protocols for integrating Recovery Houses into discharge planning.
• Develop and maintain a recovery services database for tracking initiatives and reporting.
• Coordinate countywide recovery program meetings to communicate updates and provide technical assistance.
• Review referrals and oversee subsidy notifications and program compliance activities for Recovery Houses.
• Process state monitoring reports and assist leadership in provider decision-making; attend State licensing exit interviews as needed.
• Assist in drafting Requests for Proposals (RFPs), Statements of Work, and contracts for new and existing services.
• Recommend and support internal management systems to providers for contract and policy compliance.
• Assess provider training needs and coordinate relevant training through the State's Training Management System.
• Represent the department at community events and serve as liaison on committees and workgroups.
• Assist the public in accessing services within the D&A network and related funding sources.
• Develop and recommend policies and procedures for implementation by the SCA administrator.
• Perform other duties as assigned.
• Performs all other duties as assigned with the scope and range of job responsibilities.

Education and Credentials

• Master's degree from an accredited university/college in medicine, chemical dependency, psychology, social work, counseling, nursing (with specialty), behavioral sciences, public administration, or business management, plus two years of relevant experience including one year supervising human service professionals; OR
• Bachelor's degree from an accredited university/college in above fields plus four years of relevant experience; OR
• Associate's degree from an accredited university/college in above fields plus six years of relevant experience.

Experience and Skills

• Experience in program planning, development, and compliance monitoring.
• Supervisory experience managing technical and clerical staff.
• Experience working with community providers, government agencies, and/or managed care organizations.
• Familiarity with state and federal regulations related to Drug and Alcohol services (e.g., DDAP, OMHSAS).
• Experience conducting site visits, program evaluations, and report preparation.
• Strong leadership and supervisory skills, including staff development and performance management.
• Excellent communication and interpersonal skills for liaison work with providers, stakeholders, and the community.
• Ability to provide technical assistance and training to diverse audiences.
• Competence in program compliance, contract management, and quality assurance.
• Skilled in data tracking and reporting, with proficiency in managing databases.
• Collaborative problem-solving and relationship-building skills with multiple partners.
• Strong organizational and project management abilities.
• Ability to work independently under general supervision while meeting deadlines.
• Public speaking and community outreach skills.

• This position operates in a professional office setting and routinely uses standard office equipment such as computers, phones, photocopiers, and filing systems. This role also requires travel within the state to attend meetings, site visits, and conferences. Travel may include both urban and rural areas and may occasionally require extended hours depending on scheduling and event needs.
• Onsite, in-person attendance is required as directed by Supervisor.
• This position requires the following clearances as a condition of employment: Child Abuse History Clearance, PA Criminal Record History, and FBI Fingerprint Clearance.