MHSAS PROGRAM MANAGER 2 - 10152025-72232
 State of Tennessee | |||||||||||||||
$5,647.00 - $9,005.00 / month
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 United States, Tennessee, Nashville | |||||||||||||||
| 1616 Church Street (Show on map) | |||||||||||||||
 Oct 15, 2025 | |||||||||||||||
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Job Information State of Tennessee Job Information
LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF MENTAL HEALTH & SUBSTANCE ABUSE SERVICES, ADMINISTRATIVE SERVICES DIVISION, DAVIDSON COUNTY Working Title: Assistant Director Must submit a cover letter and resume with application Qualifications Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to five or more years of full-time professional work in mental health and/or substance use disorders programs, including at least two years that involved monitoring, evaluating, planning, or coordinating program activities. Substitution of Education for Experience: Additional graduate coursework in a social or behavioral science or other related acceptable field may substitute for the required experience on a year-for-year basis to a maximum of two years, there being no substitution for the two years of specialized experience. Substitution of Experience for Education: Qualifying full-time professional work in mental health and/or substance use disorders programs may substitute for the required education on a year-for-year basis to a maximum of four years. Necessary Special Qualifications: None. Examination Method: Education and Experience,100%, for Preferred Service positions. Overview Summary: Under general supervision, an employee in this class has management level programmatic responsibilities in the Department of Mental Health and Substance Abuse Services' Central Office. These responsibilities are dependent on the assignment and may include a combination of the following: supervising program staff, supervising community programs, collaborating with program director to make program improvements, making decisions and handling programmatic issues in the absence of the program director, negotiating costs for contracted services, assisting in grant development and/or management process, writing policies and procedures, providing technical guidance to departmental administrators, and other related program management tasks. This class differs from MHSAS Program Manager 1 in that an incumbent of the latter has responsibilities of lesser scope and complexity. Responsibilities Makes management decisions to ensure timely and appropriate handling of programmatic issues; collaborates with the Program Director to make improvements to program content. Develops budget documents for contracts; negotiates costs for services with service providers. Collects, compiles, and analyzes data relevant to the management of assigned program(s) and grant development; completes and maintains documentation as required. Creates and shares progress reports with senior management/leadership. Gathers relevant information from staff and stakeholders to facility the resolution of complaints, grievances, and conflicts. Develops and implements methodologies and systems for program data collection and reporting; creates forms and reports; drafts policies and procedures; assists in the redesign or revision of databases; assists in the creation and implementation of notices of funding availability, proposal reviews, and contract processes for new or reallocated funding. Monitors activities and programs of contracted agencies to ensure they meet the scope of service as defined by the contract; identifies any problems or weaknesses and recommends solutions/improvements. Provides technical assistance and/or guidance to programmatic stakeholders as required. Assigns and supervises the work of direct reports and/or staff of contracted providers; develops Individual Performance Plans and conducts performance reviews for direct reports; establishes objectives and strategies that promote efficiency, develop partnerships, and improve service delivery. Reviews and approves contracted agencies budget amendments/revisions; reviews contracted agencies monthly invoices and documentation for service recipient eligibility, compliance with rules, and/or other information. Makes recommendations regarding staffing. Competencies (KSA's) Ability to read and understand information and idea presented in writing Ability to communicate information in verbally and in writing at a level appropriate for the audience Skilled in critical thinking Knowledgeable of the principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and behavioral health dysfunctions and for career counseling and guidance Knowledgeable of business and management principles involved in strategic planning, resource allocation, leadership techniques, and coordination of people and resources Knowledgeable of the principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Competency in Drive for Results, Integrity and Trust, Conflict Management, Problem Solving, and Organizing Tools & Equipment Computer Telephone equipment Printer TN Driver Standards State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
Please include your Driver's License Information under the Licenses and Certifications section of your application. **Agencies may allow an exception based on other factors. | |||||||||||||||