Assistant Program Director II

CSI is in need of an experienced AssistantProgram Directorto lead our Chase Center program located in Waterbury, CT. The program is an adult residential facility that administers assessments, monitors clients' compliance with service plan goals, and involves clients in services that address their criminogenic tendencies. Though case management, supervision, and provision of evidence-based groups, clients gain the tools and support necessary for successful community re-entry. This position is responsible for assisting the Program Director in management of all program services and operations. This individual will ensure community safety and effective program operation through internal and external monitoring of client activities and program services. This position will also assume duties and responsibilities in the absence of the Program Director.

About CSI:

Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well-being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSIs founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens. Using this plan, we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 9 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year.

CSI understands clients and staff have been impacted by trauma. CSI is becoming a trauma-informed organization by hiring individuals with existing experience in trauma-informed practices as well as supporting ongoing staff development with trauma-informed practices. This will include learning to recognize symptoms of trauma and how to respond, through training starting at orientation and throughout their career at CSI. CSI is committed to systematically evaluating the integration of the trauma-informed values of safety, trustworthiness, choice, collaboration, and empowerment at all levels of the organization's policies, procedures, and structures to guard against the possibility of re-traumatization.

ESSENTIAL FUNCTIONS:

A. Staff Development and Supervision:

• Supervise staff work and shift activities, relating to both security and case management, and oversee staff response to all shift problems and emergency incidents.
• Perform the functions of counselor/case manager that relate to client supervision, treatment, community service and custody as needed.
• Meet regularly with assigned staff to review job performance and client caseload management.
• Recommend and oversee corrective action on above as appropriate.
• Monitor staff performance in accordance with position job description and compliance with all policies and procedures.
• Complete staff performance appraisals.
• Review monthly all client files for organization and content.
• Conduct and facilitate staff training using in-service and outside agency resources.
• Oversee orientation and training of new staff.
• Prepare meeting agenda and participate in staff meetings.
• Prioritize staff work efforts and assign or delegate additional duties as required.
• Assist in staff recruitment.

B. Policy and Program Monitoring

• Supervise weekend program monitoring including weekly preparation and follow-up.
• Supervise the completion of urine collections, telephone spot checks and employment and home site visits of clients to verify and document client movement and record information, where required.
• Monitor program operation for compliance with Agency policy and procedure, applicable Standards and relevant contractual policy.
• Participate in on-call Agency Duty-Officer rotation as assigned.
• Formulate program goals and objectives and establish program priorities.

C. Client Supervision:

• Participate in all client admissions, orientation and terminations.
• Supervise maintenance of all client-related information and logs.
• Perform all duties of Program Director during periods of her/his absence, as applicable.

D. Community and Outside Agency Relations:

• Approve and coordinate client referrals and intakes from respective contracting agencies.
• Identify, coordinate, and monitor existing and new outside agency resources for program and agency use.
• Develop contacts with outside agencies and individuals which may foster agency and program growth.
• Participate in community civic groups or Advisory Boards/committees, Board of Directors' committee meetings, training sessions, and community presentations/speaking engagements as assigned by the Executive Director.
• Maintain a working knowledge of and abide by the Agency's programs, policies, and procedures.

Shift: Monday-Friday 9am-5pm

QUALIFICATIONS:

• A Bachelor's Degree and three years' experience in the social service or criminal justice field. Education may be substituted with relevant experience on a one year for one year basis.
• One year experience in management and supervision of staff required.
• Experience with Microsoft Office.

BENEFITS:

CSI offers:

• Two (2) weeks' vacation accrued within the first year, bumped to three(3) weeks accrual after 1 year of service.
• Sick time (7 days accrual basis), floating holiday time (4 days/year).
• Medical and Dental plans.
• Voluntary plan options for: Vision, FSA, voluntary STD, Accident, Hospital, Life insurance and AD&D.
• 401(k) plan with automatic enrollment and a company match of 100% up to 4% of your contribution.
• Tuition reimbursement after 1 year service.
• Ongoing training.

CSI is an Equal Opportunity Employer M/F/Disability/Vet. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.