New

Performance Engineer, Service Engineering, Energy

Tesla Motors, Inc.
100,160 - 177,480 USD
paid holidays, flex time, 401(k)
United States, California, Palo Alto
Oct 17, 2025
What to Expect Become a vital technical contributor on a collaborative, cross - functional team dedicated to optimizing the performance of Tesla's stationary storage assets and advancing the clean energy landscape. You'll take ownership of diagnosing and resolving performa nce challenges to ensure the peak health and reliability of the Tesla Energy Fleet. Collaborate to troubleshoot and fix hardware, software, and firmware issues that impact downtime for our Industrial Storage customers, partnering with SCADA and Netops team s to address complexities in communication networks across Tesla Energy sites. Dive into fleet data analysis to identify failure modes, develop effective solutions, and apply them fleet - wide. Evaluate the value of software and firmware enhancements, then w ork with engineering teams to implement improvements that benefit current and future products. Handle escalated global customer cases to reduce downtime and enhance satisfaction, while teaming up with technical support to create essential documentation and training for commissioning, operating, repairing, and servicing Tesla's Industrial Storage products worldwide. If you're the type of engineer who enjoys thinking f rom first principles, getting hands on and solving real world problems , and working with a close knit team, then this is the role for you. What You'll Do Triage, investigate and support correcting all hardware/software/firmware issues that arediscovered during plant operation. Effectively summarize & broadly communicate any issues torelevant stakeholders for future product improvement Support fleet sustainment efforts for all equipment comprising a battery energy storage system Familiarity with industrial communication protocols (DNP3, IEC61850 & Modbus) Familiarity with Industrial PLC equipment such as SEL RTAC's, HMIs, Historians, Fault recorders,relays, meters Communication networks & equipment such as Network Switches, cat5/fiber optic cables,familiarity with TCP/IP & DNS Utilize data analysis, fleet analytics and first principles insights to solve problems with some onsite investigations as needed Lead data-driven, cross-functional efforts and initiatives to implement fleet improvements with theprogram management teams, design teams, field service and technical support Collaborate with field service and technical support teams to create documentation and training to support serviceability, and to ensure consistent and stable global service operations Define and document actions that need to be taken by the field service and technical support teams when a specific failure mode occurs What You'll Bring Experience in commissioning/performance testing/maintenance/designof power generation facilities or other electrical/SCADA/controls discipline Knowledge and experience with SCADA protocols (i.e. DNP3 and Modbus) Working knowledge of Windows and Linux operating systems, SEL PLCs, Relays and meters, SCADA gateways, managed Ethernet switches, media converters (fiber and serial) and digital Input/outputdevices Familiarity with industrial communication networks (fiber optics, network switches, TCP/IP, etc.) Excellent communication skills Ability to execute many projects and tasks in parallel, self-directed, highly detail-oriented,organized and flexible Role will have periodic on-call 24/7 support of external customers Ability to travel up to 5-10% of time, occasionally on short notice Demonstrated experience in customer-focused problem solving Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program Expected Compensation $100,160 - $177,480/annual salary + cash and stock awards + benefits Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.