Data Analyst 1

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Data Analyst 1

Location(s): Columbia, SC

(Remote)

Job Description:

Summary:

Overall this position requires routine, detailed work that follows an established system of operation with a high degree of accuracy and efficiency within the Analysis Department.

• Utility Bill Knowledge Training (UBK) - 2 day foundation course on utilities industry & organization specific processes and terminology.
• Analysis Training - 1 week course that goes into greater detail of the utilities industry. The class provides a better understanding of terminology, rates, tariffs, and units of measure.

• Review all system generated errors based on data entry standards. Maintain an average of 3 minutes per error resolution.
• Investigate historical and live vendor billing errors and obtain refunds where appropriate. Maintain an average of 15 minutes per issue for the research and resolution.
• Identify and correct data entry errors in a timely manner to ensure inclusion of information on client payment files.
• Research and resolve problem bills per established processes and turn-around times.
• Build and maintain vendor specific processing templates.
• Build and maintain spreadsheets used to manually divide account into multiple parts based on client specifications.
• Participate in the continual reevaluation of current processes and offer suggestions to improve the effectiveness and efficiency of each process.
• Complete assigned tasks based on standard operating procedures and established key performance indicators.
• Other duties as assigned.

• Select appropriate processes from clearly documented rules, past practices or new instructions.
• Seek advice and guidance on non-routine or problem areas from senior department members.
• Refer complex, unusual problems to senior department members.

• Successful completion of UBK training.
• Successful completion of Analysis training.
• Familiarity with Microsoft Office Suite.
• Ability to research and problem solve issues effectively.
• Detail oriented.
• Efficient multi-tasker with excellent time management skills.
• Strong organizational skills.
• Strong verbal and written communication skills.

• Entry level skillset with up to 2 years of successful experience in a similar role, generally comparable with the tasks and responsibilities as presented above.

• HS diploma or equivalent is required.

• Remote or WFH option is available but must be within driving distance to the Columbia, SC office as they may have to go onsite once a month and to initially pick up equipment.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.