New 
Director, AI Apps Solution Engineer Technical Enablement and Community Lead
 Microsoft | |
 United States, Texas, Irving | |
| 7000 State Highway 161 (Show on map) | |
 Oct 18, 2025 | |
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OverviewOverviewAre you interested in helping to shape the era of Artificial Intelligence (AI)? From healthcare to manufacturing to education and constituent services, AI is transforming entire industries and fundamentally changing the way we live and work. Microsoft is helping customers directly embrace this opportunity to transform their businesses. Trusted by organizations around the world with mission-critical application workloads, Azure is the place where organizations can build with AI Apps securely, responsibly, and with confidence. The Cloud & AI Platform (CAIP) team is a growing organization that consists of Solution Specialists and Solution Engineers, who focus on specific domains, industries, and workloads, such as Azure OpenAI Service, Azure AI Services, Application Development and Machine Learning. As the Director, AI Apps Solution Engineering Technical Enablement and Community Lead, you will work within our worldwide CAIP Commercial solution area, collaborating with internal organizations, to develop AI Apps sales and technical skilling plans to drive technical wins and business success. You will identify skilling needs and develop listening mechanisms to provide insights. You will also develop an AI Apps SE community, which will serve to nurture sellers and provide a platform for them to share experiences and proven practices. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesApps Role ownership and Skilling leadResponsible for developing role success guides for Apps Solution engineer roles.Build and operationalize the yearly skilling plan for targeted rolesSales and Technical Enablement Program LeadershipDevelops and executes high-quality Azure AI Apps and Agents Sales and Technical skilling projects/programs across organizational boundaries, including live (in-person, virtual) and on-demand.Practices seller-centric approach in scoping learning outcomes for skilling projects.Identifies, evaluates, and proposes new readiness/enablement projects based on unmet needs.Implements and executes tactically on a strategic end-to-end learner journey and collection of learning experiences and programs that correlate to key business impact metrics such as seller productivity, revenue, and consumption.Collaborates with Sales and Technical Enablement team to develop holistic AI Apps readiness plans for Field, Partner, and Customer.Collaborates with learning organization team to leverage existing events and readiness engines.Drives the content improvement process through collecting, examining, and incorporating 360-degree feedback and data to make content and delivery adjustmentsReadiness PlanningCollaborates with internal teams (e.g., Finance, Marketing, Engineering, Field Sales) for holistic field readiness planning.Collaborates with internal organizations, to develop AI Apps sales and technical skilling plans to drive seller and business success. For e.g. Advanced technical training, including deep dives into AI Agents and App development, AI Infrastructure, Model fine-tuning, and hands-on workshops, Deep technical training with Product teams and Engineering.Advises senior leadership as a domain expert to inform planning decisions.Demonstrates influence through collaboration across multiple divisions.OnboardingPlans and executes holistic onboarding plan for new Solution Engineers.Partner closely with learning organization to scale globally and curate onboarding assets for both onboarding and ever boarding.LandingCollaborates with landing leads to coordinate AI Apps readiness landing strategy to ensure smooth landing, strong field execution and seller capability building.Leads, manages, and adjusts plans to achieve desired business outcomes.Community ManagementDevelops and leads Apps SE field community to nurture seller success.Develops the platform for knowledge sharing, feedback collection and open dialog between the stakeholders.Leverages listening systems, business reviews, etc. to discover skills gap/needs.Synthesizes findings into insights, leveraging executive presence to influence decisions and proactively drive solutions.Strive to exceed success metrics, leverages feedback for continuous improvement.Other Responsibilties:Embody ourcultureandvalues | |