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RDC Business Process Analyst

ABB Inc.
United States, North Carolina, Cary
305 Gregson Drive (Show on map)
Oct 18, 2025

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

RDC Continuous & Project Improvement Leader

Your role and responsibilities

In this role, you will have the opportunity to be responsible for analyzing, managing, and improving global and integrated end-to-end business processes. Each day, you will guide the Business Process Owner and IS team for the implementation of the business process application solution. You will also showcase your expertise by working closely with all process stakeholders.

The work model for the role is: #LI-Hybrid

This role is contributing to the ELECTRIFICATION team in Mexico and Stakeholders.

You will be mainly accountable for:

  • Conduct comprehensive market research to identify industry trends, customer strategies, competitive landscapes, and emerging opportunities.

  • Develop proficiency in utilizing various data sources, including market reports, databases, surveys, business intelligence platforms and other relevant resources

  • Consolidates annual reports of targeted customers and competitors that can be utilized by Local Sales team

  • Collaborate with local sales organizations to advise on prioritization of sales efforts in accordance with Local country growth strategies

  • Support countries with specific data needs as they arise through the strategic recommendation discussions.

  • Contribute to the development of strategic plans, business development, and marketing campaigns by offering data-backed insights.

  • Gather and analyze market data, industry trends, and customer and competitor intelligence to identify market opportunities and potential risks.

Qualifications for the role

  • Bachelor's degree in Engineering, Business, Economics, Statistics, or a related field.

  • Fluent (written and spoken) in English

  • Proven experience (5+ years) in support sales, market research and development, competitive analysis, or related roles in Energy and Automation companies. Experience in technical sales or project-based commercial roles

  • Proficiency in using data analysis tools such as Excel and other relevant software, with hands-on experience of building complex models

  • Strong analytical skills with the ability to synthesize complex data and generate actionable insights for Sales & Marketing teams

  • Knowledge of market research methodologies, data collection techniques, CRM and data visualization tools (e.g., Salesforce, Power BI) is a plus

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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