Quality Assurance Manager, North America QHSE, Air & Sea US

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Itasca, N Arlington Heights Rd

Division:Air & Sea

Job Posting Title:Quality Assurance Manager, North America QHSE, Air & Sea US

Time Type:Full Time

Summary

The Quality Assurance Manager is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. The Quality Assurance Manager is responsible for implementing quality assurance procedures, managing audits, and overseeing compliance with regulations and standards.

Duties and Responsibilities

• Train & implement ISO9001, ISO45001, ISO14001 requirements for DSV locations within area of responsibility (AR).
• Perform internal QHSE audits according to the regional audit plan.
• Perform external Supplier audits as needed.
• Perform periodic quality, health, safety & environmental (QHSE) gap analysis in AR & engage local QHSE agents in the AR as needed if performance is not being met.
• Conduct incident/accident investigations as needed and ensure effectiveness of corrective actions.
• Provide guidance to the AR on the requirements of identifying and implementing local HSE laws and monitor that compliance has been achieved.
• Coordinate environmental activities with local QHSE agents, including collection of Eco-Consumption data, implementing local sustainability campaigns, review and communication of key environmental documents to ensure ISO 14001 compliance.
• Continuous identification & evaluation of Customer/Industry requirements.
• Support customer audits for the AR.
• Cross functional root cause/corrective action problem solving skills
• Authority to stop work when deemed unsafe within AR
• Ability to communicate openly, effectively and confidently
• Robust time management & decision-making skills

• Capable of building relationships across different functions
• Ability to travel domestically 20-30% within AR

Educational background / Work experience

• A Bachelor's degree in a relevant field such as business, logistics, engineering, or quality management is typically required. A Master's degree may be preferred.
• A minimum of 5-7 years of experience in quality assurance in the transportation and logistics industry is usually required.
• Experience managing audits and implementing corrective actions is preferred.

Skills & Competencies

• Strong knowledge of quality assurance principles, practices, and methodologies.
• Excellent analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Strong organizational and project management skills.
• Knowledge of regulatory requirements and industry standards related to transportation and logistics.

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• The Quality Assurance Manager may supervise a team of quality assurance professionals.

Preferred Qualifications

• Professional certification in quality assurance, such as Certified Quality Manager (CQM) or Certified Quality Auditor (CQA).
• Experience with ISO 9001 or other quality management systems.
• Experience with Lean Six Sigma methodologies.

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficiency in Microsoft Office suite, as well as experience with quality management software or other relevant tools, is typically required.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

For this position, the base pay is $69,000 - $93,000 / annual. Location of this role can also be reporting to a DSV office location in USA West Coast.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere

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