Trainer, Learning and Development

The Trainer, Learning and Development will deliver highly interactive, engaging, and impactful virtual and in person instructor-led, and video-conferenced training to employees at all levels of the organization. Training topics will include interpersonal and leadership skills, which will necessitate a high level of emotional intelligence on the part of the Trainer. Responsibilities will also include completing the tactical and operational tasks required to meet the training needs of learners and Learning Services team members. The Trainer will use the corporate Learning Management System to schedule, share and document training and evaluate training effectiveness. The Trainer will also conduct training needs assessment, as well as analysis, design, development, implementation, and evaluation of training materials.

Is this you? Find out more below!

How do I make an impact on my team?

* Facilitate new hire orientation from existing facilitator guides
* Facilitate professional development programs for employees at all levels
* Develop and deliver interactive training sessions, workshops, and other learning opportunities in virtual and in-person instructor-led formats on a regular and as-needed basis
* Guide productive and positive group discussions amongst learners
* Coach learners at all levels on skills related to emotional intelligence, relationship-building, and more
* Conduct needs assessments to identify training needs and training gaps in the organization
* Design, develop, implement, and evaluate courses in a variety of synchronous and asynchronous modalities
* Develop SCORM-compliant e-learning courseware and video-based trainings
* Measure, evaluate, and track the impact and success of training products through meaningful evaluations and metrics; ensure outcomes are equitable across diverse learner populations. Collaborate with Subject Matter Experts (SMEs), internal customers, and key leaders on training development and strategic alignment of programs and services.

* Other duties as assigned

What our team expects from you?

Bachelor's Degree with a major in Adult Education, Training, Organizational Development, or a related subject or equivalent experience preferred
• At least 3 years of experience in a training and development role required
• Intermediate knowledge of Microsoft Office (Word, PowerPoint, Excel, and Outlook) required
• Experience with at least one e-learning authoring tool (e.g., Adobe Captivate, Articulate, or Lectora) and experience with at least one learning management system (LMS) strongly preferred
• Experience supervising and leading team of direct reports preferred
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently interact cooperatively and respectfully with other employees

We are unable to offer remote work to residents of Alaska, Hawaii, Maine, Mississippi, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, West Virginia, and Wyoming.