GPO Implementation Specialist

What you will be doing:

The COC GPO Implementation Specialist is responsible for the successful implementation of new continuum of care customers and ensures that the customers are connected to their distributor or wholesaler and all vendors, meeting the expectations of the customer and the field sales team for a successful implementation. The purpose of this role is to support the Premier sales teams through the new member implementation and conversion process. This position is extremely versatile working in collaboration with the Premier sales teams, Premier Channel Partners, Contracted Distributors and Wholesalers, Contracted Suppliers as well as other Continuum of Care support teams including pharmacy analysts, contract analysts, the data analytics team, and suppliers contract connection teams. This role is also responsible for assisting in contract tracking, supplier engagement and contract onboarding, analytics, member communications and support, project deliverable monitoring, distribution pricing connection facilitation, savings documentation, maintaining relationships with internal and external groups and other tasks as needed throughout the implementation process.

Key Responsibilities

Responsibility #1 - 50%

• This position will communicate, at any given point in time, the status of all new customer implementation or conversion projects to all stakeholders including members. They will track the results of the projects and communicate those results to appropriate stakeholders. They will develop an understanding of customer supply chain operations and procedures for each individual customer conversions and apply that understanding to adapting our internal processes for project completion.

• They will ensure timely and complete communication of progress to key stakeholders, and they will serve as the central 'air traffic controller' of all new implementation or conversion projects. Completion will be defined by the members' expectations.

Responsibility #2 - 50%

• This position will also work ongoing with existing member contract connections including opportunities identified through site expansion, renewal agreements, and identified opportunities from distributor/wholesaler audits. This role will contact members directly to obtain appropriate paperwork and/or information to connect agreements, working with sales and marketing to obtain missing contact.

Required Qualifications

Work Experience:

Education:

Preferred Qualifications

Skills:

• Critical thinking
• Excellent Communication Skills
• Project Management

Experience:

• At least 2 years managing projects with cross functional teams desired. Ability to implement both new business process creation and existing process modification required because of project deliverable impact on existing and new processes.
• Outstanding verbal and written communication skills to include providing direction to others; facilitating group discussions/presentations; communicating complex and technical information in a clear, concise manner.
• Experience in a healthcare/pharmacy company a plus.

Education:

• Bachelor's degree

Additional Job Requirements:

• Remain in a stationary position for prolonged periods of time

• Be adaptive and change priorities quickly; meet deadlines

• Attention to detail

• Operate computer programs and software

• Ability to communicate effectively with audiences in person and in electronic formats.

• Day-to-day contact with others (co-workers and/or the public)

• Making independent decisions

• Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Employees also receive access to the following benefits:

* Health, dental, vision, life and disability insurance

* 401k retirement program

* Paid time off

* Participation in Premier's employee incentive plans

* Tuition reimbursement and professional development opportunities

Premier at a glance:

• Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)

• Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row

• Modern Healthcare Best in Business Awards: Consultant - Healthcare Management (2024)

• The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive:

• Perks and discounts

• Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.

Information collected and processed as part of any job application you choose to submit to Premier is subject to Premier's Privacy Policy.