Patient Access Representative III - Mental Health Crisis Services

Hourly Pay Range:

Position Highlights:

• Position: Patient Access Representative III

• Location: Evanston Hospital

• Full Time/Part Time: Full Time (40 hours per week)

• Hours: Monday-Friday, 8:00AM-4:30PM

What you will do:

• Responsible for assisting patients in the financial entry into treatment. Registering, reviewing and correcting patient registration information in the computer system. Verifying insurance coverage and eligibility on all hospital inpatient and outpatient accounts. Gathering necessary proof of insurance coverage, working closely with other departments regarding the certification process and exchanges and/or relays patient insurance information. Meeting with all uninsured patients to discuss options and obtaining payment when necessary. Ensuring the acceptance of transferring patients in a timely manner. Assisting the ARC Clinical staff with precertification, preparation and completion of the admission paperwork.

What you will need:

• Required Education, Skills and/or Experience:

• High School Diploma or GED

Required license and/or certification:

A valid driver's license is required if the incumbent is selected to perform related duties at an offsite location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested. Current CPR Certification issued by the American Heart Association within 90 days of start into job CPI (Crisis Prevention Intervention) certification within 90 days of hire

Preferred Education, Skills and/or Experience:

Bachelor's Degree in a mental health field Minimum of two years of experience in crisis/emergency services, behavioral health setting Knowledge of DSM IV-R diagnostic criteria and patient rights and law pertaining to mental health Substantial knowledge base of insurance plans such as Commercial, Managed Care and capitated plans, Medicare, Medicaid and Workers Compensation

Benefits:

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, and Vision options

• Tuition Reimbursement

• Free Parking at designated locations

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.