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SAP Quality Management (QM) Expert

Dematic
$X-Y
United States, Michigan, Grand Rapids
507 Plymouth Avenue Northeast (Show on map)
Oct 22, 2025
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. We offer:
  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $X-Y at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

This is What You Will do in This Role:

  • Interacting with business stakeholders to evaluate business models and processes.
  • Analyzing newly implemented technology solutions to verify they meet business requirements.
  • Collaborating with technical teams to design and deliver system architecture solutions.
  • Strategically design and prototype SAP QM (Quality Management) solutions, leading discussions on functionality to support informed decision-making.
  • Conduct comprehensive system demonstrations to highlight SAP's standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs.
  • Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives.
  • Develop detailed functional specifications that effectively communicate business requirements to bridge the gap with SAP's capabilities.
  • Interface effectively with developers to translate functional specification documentation into technical specifications and the development of technical designs.
  • Perform field and value mappings associated with data conversion efforts.
  • Demonstrate the system's new features and improvements to stakeholders after configuration and development are complete.
  • Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing.
  • Work on the development training materials incorporating requirements and deliver end user training or 'train the trainer' workshops according to the training plans/schedules.
  • Provide essential support after system go-live, swiftly addressing and rectifying any emerging issues to ensure uninterrupted business operations.
  • Exhibit deep technical proficiency and an understanding of business processes to contribute to the project's success.
  • Cross team coordination on integration points with EWM to ensure seamless alignment across various system components.

What We are Looking For:

  • Bachelor's degree required.
  • Typically, no less than 8 years relevant experience working with SAP ERP based systems, with a specialized focus on Quality Management modules.
  • Strong technical skills in application functional design.
  • Expertise in technology business requirements definition, analysis, and mapping.
  • Capacity for critical thinking and complex problem-solving.
  • Strong written and verbal communication, presentation, client service and technical writing skills.
  • Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
  • A flexibility and willingness to travel to meet client needs; travel is estimated at 10-20%.
  • Prior consulting industry experience or deep functional experience.
  • SAP certification(s).
  • Experience with at least one full cycle implementation of your core module.

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