Advanced Solutions Engineer (Fifth Third) - Atlanta, GA

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Advanced Solutions Engineer to join our amazing culture. In this role, you will support the primary Application Engineer assigned to Fifth Third Bank, ensuring designs, permitting, documentation, commissioning, and QA/QC align with Fifth Third standards and Convergint requirements. This is a hands-on, customer-facing role with a structured path to full Application Engineer. As an Advanced Solutions Engineer, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You value a positive culture and embrace equal opportunity You strive to be the best version of yourself at work and home. You want to grow with us and deliver results as an exceptional Advanced Solutions Engineer.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you'll do with "Our Training and Your Experience"

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.

Design & Documentation (Fifth Third Standards)

• Read/interpret project plans & specs; assist with device layouts, risers, submittals, and redlines per Fifth Third and Convergint standards.
• Build kit lists/MOPs; assemble closeout packages (as-builts, test results, O&M).

Implementation & Commissioning Support

• Support the Primary AE with onsite/remote commissioning, basic programming (PACOM/March Networks), and functional testing; document results.

Permitting & Compliance

• Research AHJ requirements (low-voltage/electrical), prepare application packets, track approvals; help with inspection readiness.

Quality Assurance / Control

• Execute QA/QC checklists (counts, labeling, terminations, stream/recording health, access events).
• Capture and drive punch list items to closure with PMs/field teams.

Scheduling, Coordination & Communication

• Coordinate site walks, access windows, and technician schedules with PM/ROC; keep Smartsheet schedules current.
• Provide concise written/verbal updates to customer/internal stakeholders; escalate risks early with options.

Recordkeeping & Tools

• Maintain accurate records in Smartsheet; produce deliverables using Excel/Word/PDF editor; follow document control.

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements:

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  • Ability to read/understand project plans and follow installation standards.
  • Working knowledge of field installation processes (cabling, terminations, device mounting, basic networking).
  • Above-basic computer skills (Excel, Word, PDF editor); comfort with Teams/SharePoint/Smartsheet.
  • Strong written/verbal communication; professional, customer-facing presence.
  • Good judgment, accountability, and follow-through on customer and Convergint standards, QA/QC, documentation, and scheduling.
  • Multitasker, self-sufficient/problem solver who asks good questions and takes initiative.
  • Valid driver's license; ability to travel across GA/NC/SC (occasional TN/AL); regular site visits.
  
  
  
  

Preferred (or commit to earn within 120 days)

• PACOM and March Networks exposure or certifications.
• Experience preparing/filing permits with AHJs.
• Banking/financial security environment familiarity; basic IP concepts (VLANs, PoE, NTP).
• Bluebeam/AutoCAD LT for redlines/as-builts.

Success Metrics (KPIs)

• QA pass rate; punchlist density/time-to-close on Fifth Third scopes.
• Schedule adherence; permit cycle time support.
• Documentation completeness/on-time closeout.
• Reduction in callbacks; contribution to FTC improvement.
• Customer feedback (clarity, professionalism, responsiveness).

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

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