Operations Partner/Administrative Business Professional, R&D

At Roche/Genentech, we have a bold Pharma vision: to deliver 20 transformative medicines addressing diseases with the highest societal burden. With this vision top of mind, the Product Development (PD) Strategy & Delivery (PSD) purpose is to be key partners in co-creating and delivering the portfolio for the benefit of patients.

This Operations Partner (Administrative Business Professional) opportunity allows you to join this vision and be part of our passionate, collaborative, global PSD community. We are a strong, close, and trusting team that embraces new ways of working and operates from a creative, high-impact approach. We are the place for talent to grow and contribute; our talent feels valued, connected, and a sense of belonging to something impactful. Customers draw on our expertise to help them deliver the prioritized portfolio more effectively and efficiently. We stop lower-value work. We're Bold. We try new things, openly discuss and learn from mistakes and failure, and experiment and iterate to achieve our aspirations.

Our Operations Partner functions with R&D Product Development (PD) to enable delivery through proactive support, effective execution, and operational excellence. The Operations Partner role is for an experienced professional who works autonomously and with limited guidance. They are crucial for driving operational efficiency and supporting the delivery of PD goals by providing solutions based on established procedures and best practices.

The position has a broad scope, encompassing a wide range of administrative and operational duties. A key aspect of the role is to ensure seamless service delivery by improving efficiency and adapting to high-impact work based on business needs. The Operations Partner acts as a thought partner, offering proactive support and solutions to meet current and emerging business needs. They are also expected to embrace continuous learning and proactively identify both opportunities and challenges.

This role is integral to a talent flow model, requiring the Partner to be flexible and adaptable so they can contribute to the most impactful projects. They professionally represent the company, collaborate with various teams, and help ensure the timely and high-quality completion of PD deliverables.

• You will ensure professional organisation, coordination and execution of impactful and prioritised work across PD and beyond.

• You will ensure effective stakeholder management and provide thought partnership, guidance and hands-on support to PD stakeholders; you will provide guidance on Roche/Genentech tools, application and shared best practices

• You will ensure continuous improvement of processes as well as effective and efficient handling of operational requests.

• You will professionally represent Roche towards internal / external stakeholders and business partners, act on behalf of the company and comply with legal / compliance requirements.

• You will partner with colleagues and stakeholders to provide and co-create solutions to maximize impact for the internal teams and enable the delivery of the portfolio.

• You will actively support and model talent flow as needed within the Operations Function, making sure resources are assigned to the work with the highest impact and business need across Product Development.

Who you are:
(Required)

• You have a Bachelor's Degree (BA/BS) or its equivalent.

• You have 5+ years of experience in an administrative/operational role; preferably in the life sciences/healthcare industry

• You have strong organizational skills and the ability to be extremely flexible while managing conflicting, shifting and competing priorities with minimal direction.

• You have demonstrated experience handling confidential and complex issues; ability to work in a discreet environment

• You have demonstrated experience working Google Workspace

• You have demonstrated proficiency using various AI tools (i.e. Gemini, NotebookLM, and/or other applications)

• You have demonstrated experience working independently, with an enterprise mindset to drive proven results

Preferred:

• You have strong interpersonal skills: Outstanding interpersonal, verbal, and written communication and influencing skills: has built and cultivated important relationships both inside an organization and externally.

• You embrace continuous learning and proactively identify opportunities for improvement

• You are a proactive self-starter with excellent judgment who can work independently and anticipate the executive's needs as well as make critical decisions

• You are a quick learner, be solution oriented, proactive to the dynamic needs of the organization

This position is based onsite in Boston, MA (USA). (This is not a remote position.)
Relocation benefits are not being offered for this position.

The expected salary range for this position based on the primary location of Boston, MA is $71,000 - $132,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance.

This position also qualifies for the benefits detailed at the link provided below.
Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.