Business Aviation Solutions Engineer

One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

The candidate will drive the overall development and execution of current programs for Viasat's BizAv line of business to ensure continued leadership in this market sector. The individual will be responsible for consolidating requirements and coordinating input to the product & GSN team for multiple related service and hardware products for Ka-band L-band and Ku-band including service sunset & terminal migration. The individual will also work with the CX/UX team for service updates and modifications including supporting products including internal and external tools for monitoring and troubleshooting and equivalent APIs. This role will have scope for all types of aircraft inthe range of business aviation & general aviation OEMs, including Boeing Business Jets, Airbus Corporate Jets, Gulfstream, Bombardier, Dassault, Embraer, Textron, and all BizAV OEMs.

• The individual will be responsible to define metrics for performance and processes and mechanisms for tracking against those metrics as well as influencing senior discussions with Viasat personnel outside of BizAv (including both centralized and Aviation teammates) on resolving underperformance against those metrics
• Gather input from the BizAv OEM and Partner team as well as the broader BizAv market stakeholders for relevant efforts
• Determining and evaluating trade-offs between technical solutions for aircraft networks
• Developing and presenting network modification proposals to colleagues and executives to enhance service for current & future aircraft
• Communicating service & terminals program updates to OEM and Partner teams

• Able to translate technical documentation for business consumption and understanding
• Experience in building integrated schedules
• Values relationships with other team members
• Candidate should be self-motivated and demonstrate a drive to build and manage relationships
• Excels at using data to inform decisions
• Adept at identifying trends and optimizing product performance
• Possesses excellent organizational skills and communication skills, both written and verbal
• Sensitive to the needs of customers while managing expectations of internal
• Five (5) years of experience in mobile connectivity including airborne customers
• 10+ years of experience and a Bachelors of Science in Engineering or related field
• Experience with a multitude of Viasat products and services
• Demonstrated experience in program and risk management
• Demonstrated experience introducing/launching product offerings

• Experience developing an informal network of colleagues to use when processes need to be established
• Exhibits exceptional creative problem-solving skills
• Willingness to learn new technologies and techniques
• Pays exceptional attention to detail
• An entrepreneurial mentality that is comfortable with ambiguity and can drive a vision to fruition is essential

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.