Operations Administration Coordinator - Orlando, FL

There's a Place for You at World Electric

A career at World Electric is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building - you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. Within World Electric we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

We are hiring an Operations Administration Coordinator to join our team!

Job Type - Full Time

Schedule - M-F

The Operations Administration Coordinator will support the daily operations of the organization by managing administrative tasks in a high paced environment ensuring on time processing and follow up with Vendors and Customers. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various departments.

Key Accountabilities:

Administrative:

• Provide comprehensive administrative support to the operations team to work through receiving discrepancies.
• Responsible for branch inventory credit card and reconciling all inventory purchases in Concur.
• Keep User Job queues clean for both Stock and Direct Payables by responding to AP daily.
• Audit vendor freight on a daily basis.
• Enter outbound tracking to sales orders
• Pass along freight from 3rd party carriers to sales orders.

Accounting:

• Review order change requests before billing cut off each day.
• Reconcile cashbox and turn in report to Cashbox team.
• Process customer payments on accounts when needed.
• Create and Execute Customer Lien Releases as needed.
• Process both Customer and Vendor Credit/Rebills as needed.
• Forward overhead invoices for approval and vendor payment.
• Communicate with vendors to obtain missing invoices or credit memos.
• Work unapproved AP Queue.
  

Customer Service:

• Answer vendor/customer questions and requests for invoice/statement copies, billing issues, etc.
• Work with Central Purchasing to resolve vendor pricing discrepancies.

Education and/or Experience:

• Associate's degree (A.A.) or equivalent from two-year College or
• Technical school; or
• Six months to one-year related experience and/or
• Training; or equivalent combination of education and experience.

Requirements:

• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Attention to detail and problem-solving skills.
• Knowledge of operational processes and best practices.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or employees of an organization.
• Interface in a customer responsive manner over the telephone and in person. Able to handle difficult customer situations with diplomacy.
• Calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

What We Offer You

We offer great family-friendly benefits to full-time associates:

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations."
LinkedIn: https://www.linkedin.com/company/world-electric-supply/?viewAsMember=true

Instagram: https://www.instagram.com/worldelectricsupply?igsh=MWZpM3Rwc3BjM3l1Zw==

Learn more at https://careers.sonepar-us.com/worldelectric/us/en/home

World Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or emailrecruiting@sonepar-us.com.