ServiceNow Lead

100% Onsite
Locals Only!

ServiceNow Lead
Atlanta, GA (Onsite 5 days a week)
1-2 Months CTH

Overview:
Seeking a ServiceNow Platform Lead to manage US stakeholders and an offshore team in India.
Must have strong ServiceNow expertise, communication skills, and the ability to drive delivery and best practices.

Responsibilities:
Serve as main point of contact for ServiceNow-related queries
Participate in PI planning, translating business needs into solutions
Lead incident resolution and troubleshooting
Review deliverables, promote best practices, and mentor offshore team
Collaborate with Operations and DevOps on compliance and CI/CD

Requirements:
5+ years of ServiceNow experience
Strong knowledge of modules, incident management, and Agile/Scrum
Experience with DevOps, CI/CD, source control

Preferred:
ServiceNow CSA certification
Scrum certifications (PSM I, PSPO I)
Offshore team experience

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.