Security Officer - Tech/Media Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Tech/Media Front Desk in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more.

As a valued team member at Allied Universal, you will be stationed at the front desk of a dynamic technology-focused location, serving as the first point of contact for visitors and employees. Your role will involve monitoring entry points, verifying credentials, and offering exceptional service while helping to deter security-related incidents. With a focus on communication and professionalism, you will support a secure environment and contribute to a caring culture that puts people first. Join us to be part of an agile, reliable, and innovative team where integrity and teamwork drive everything we do.

Position Type: Full Time

Pay Rate: $25.95 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide exceptional customer service to visitors, staff, and/or guests at the front desk by following Allied Universal procedures and site-specific policies.
• Monitor access control at the front desk, verifying credentials and assisting with visitor management to help to deter unauthorized entry.
• Respond promptly and calmly to incidents and critical situations at the location, using problem-solving skills and following emergency response protocols as instructed.
• Assist with managing deliveries and coordinating with building management or facilities teams as required by site procedures.
• Maintain detailed logs and/or records of daily activities, incidents, and visitor information in accordance with Allied Universal and client requirements.
• Communicate professionally with all individuals at the location, providing information and directions as needed.
• Remain alert to changes in the environment and report any security-related concerns or unusual activities to the appropriate personnel.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• At least one year of security-related experience is required.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• A Security Professional Guard Card is preferred.
• CPR and/or First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.