Chief of Staff, Cloud Engineering

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Meet the Team

At Cisco, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We're making IT and networking easier, faster, and smarter with technology that simply works!

Your Impact

The Chief of Staff is a strategic advisor and operating partner to the Head of Cloud Engineering, working alongside his Senior Engineering Leadership Team. You will help establish, facilitate and drive the operating cadence of a rapidly growing engineering team. You will focus on building trust, improving coordination between teams, communicating with Cisco as a whole and most importantly assist the Head of Cloud Engineering and his senior staff on organization transformation. This is an Individual Contributor role and can be fully remote or based out of a Cisco office.

• Act as a sounding board to senior leadership on matters of strategy, team efficiency, and operations

• Hold the agenda for staff meetings

• Maintain a strategic backlog of topics for the leadership team

• Continuously look for opportunities to improve the operating cadence of the organization as it scales

• Drive strategic initiatives around developer happiness and quality

• Drive priorities through weekly meetings, tracking actions, and shaping off-sites

• Find opportunities to increase leadership team effectiveness based on an understanding of product, ops, and strategic needs of the company

• Lead engineering-wide strategy and planning processes (OKR planning, quality meetings, release planning, headcount planning, talent ops, budget, DEI, etc.) and represent the Head of Cloud Engineering in meetings when needed.

• Work hand-in-hand with colleagues on the Finance, People and Operations teams to drive employee happiness and engagement, recruiting efficiency, headcount allocation, training, facilities, budget management, etc. This includes reviewing budget proposals, vetting budget requests for merit and authenticity and monitoring spending.

• Drive a communication plan that builds awareness of the team vision, key accomplishments, and impact throughout the organization.

• Help ensure our recruiting efforts and hiring process are streamlined, attract top talent, and build on our diverse, inclusive, people-first culture. Evolve the organization design, headcount forecasting, and staffing plan against team strategies and product priorities.

Minimum Qualifications:

• 10+ years of experience working in a software product environment (ideally SaaS) supporting engineering/operations functions or similar proven experience in a Chief of Staff role.

• Experience in executive-level advising and interdepartmental collaboration.

• Excellent relationship building skills: you influence, persuade, and build trust across your organizations.

• Excellent analysis and problem-solving skills: you see the bigger picture, seek root causes, synthesize details, and break down obstacles into manageable work.

• Exceptional written and verbal and communication skills, and a refined skill in tailoring messages to specific audiences in their preferred channels.

• Comfort with ambiguity and a bias towards action and experimentation to drive progress.

• A growth mindset, boundless creativity and adaptability, high situational awareness.

Does this sound like you? We'd love to hear from you!

At Cisco, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.