Advisor, Strategy & Operations (P3)

Save the Children

For over 100 years, Save the Children has been fighting for the rights of children. The right to a healthy start in life. To have access to education. To be in a safe environment, protected from harm. We work in some of the world's hardest-to-reach places - over 100 countries, including the U.S. No matter what your role is, when you join Save the Children, you're creating positive, irreversible change for children, and the future we all share.

The Role

The Advisor, Strategy and Operations (ASO), provides leadership and representation for change projects impacting PQI, and works closely with the Head of PQI and other team leaders.

Supporting the PQI Senior Leadership Team, the ASO will actively champion a culture of continuous learning and business process improvement. They will anticipate internal and/or external business challenges, lead and/or oversee the development of standard operating procedures, and promote a culture of knowledge sharing and management, in order to ensure that SCUS teams are prepared for roll out and uptake of strategy and change projects.

The ASO will also provide support and leadership to ensure the smooth functioning of PQI and Senior Leadership Teams, promoting effective team communication and staff engagement. The ASO will serve as the PQI focal point for agency strategic planning and reporting requirements.

Location

Hybrid - Washington DC, Fairfield, CT or Remote

What You'll Be Doing (Essential Duties)

PQI Operations (70%)

• Organize and prioritize critical issues and information to facilitate efficient and timely decisions within PQI.
• Represent PQI in agency-wide project leadership.
• Develop departmental standard operating procedures and processes.
• Lead strategy and objective setting processes for the department, ensuring alignment with divisional and SCUS-wide strategic priorities.
• Actively lead new hire onboarding process for the department, as well as retention, leadership development, succession planning to meet strategic goals.
• Actively lead and manage PQIs professional development budget and trainings.
• Monitor department performance and use data to provide regular analysis against department annual objectives and make recommendations for strategic improvements.
• Plan, manage and lead internal meetings, retreats and communications.
• Directly responsible for PQI SLT meetings, working with Head of PQI to ensure timely decisions, learnings, track key issues and information flows.
• Manage Global Emergency Humanitarian Surge Platform for SCUS.
• Ensure good understanding of HR practices relevant to PQI including systems for hiring consultants and temporary staff.
• Manage PQI participation in the internship program.
• Work closely with the P&C, OPM, divisional Finance & Budget team to process consultant agreements, invoicing, billing and payments to vendors and consultants based on established processes and procedures within Save's financial system

Training (10%)

• Ensure that there are effective tools and plans in place to ensure capacity-building opportunities for PQI Staff mandatory training such as hostile environment awareness training (HEAT) for the humanitarian response team
• Ensure that new employees receive onboarding training, coordinating with Information Systems and Office Management to ensure set-up of space, computer and phone, email, and access to networks and databases equipment to prepare them for their role. Support the off-boarding process ensuring that departing staff return agency equipment, such as laptop, key fob, etc
• Liaise with other business teams to ensure PQI is included in relevant trainings.
• Create training strategies, initiatives, and materials for department and team trainings.

Knowledge Management (10%)

• Responsible for PQI knowledge management, including SCUS internal systems, and coordinate across the division and SCI in knowledge sharing and collaboration.
• Manage PQI shared calendars, developing and maintaining PQI MS Teams site and filing systems, and other external facing data management systems
• Gather and analyze information to determine department and individual learning needs.

Change Management and Strategy Development (10%)

• Serve as a representative on key cross- functional and cross-divisional teams within PQI and in support of SCUS and global movement strategy objectives,
• Working closely with the HoD PQI, support the merger of IP Development, Humanitarian and USP systems, ways of working and collaborative spaces and liaising with the heads of teams to ensure smoother transition, highlighting surface tensions and challenges to the PQI leadership
• Work with the PQI team leads and the E&I Managing Director, Strategic Ops to track strategic milestones, highlight operational complexities and ways of generating efficiencies in our systems
• Design and lead consultations with relevant staff to inform decision-making and provide analysis to inform senior management actions on priority change projects that impact PQI.

Required qualifications for the role

• Minimum of a bachelor's degree or equivalent experience, plus at least 5 years of relevant experience

• Demonstrated experience leading teams.
• Demonstrated experience in leading change processes.
• Demonstrated ability to work with senior-level executives to move complex issues forward.
• Ability to make decisions and demonstrate sound judgement in a fast moving environment
• Demonstrated experience developing and working on strategic plans.
• Ability to work collaboratively with senior staff across a global organization.
• Demonstrated analytical, organization, and communication skills. Must have attention to detail, ability to multi-task and work across Agency departments.
• Professional proficiency in MS Office suite
• Professional proficiency in spoken and written English

Preferred qualifications for the role

• Master's Degree in field related to development, humanitarian work or business
• Ability to speak a second, relevant language.
• Previous Save the Children experience.

Compensation

Save the Children is offering the following salary ranges for this position, dependent on candidate location:

• Geo 1 - NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $84,150 - $94,050 base salary

• Geo 2 - Locations around the US National Labor Cost Average: Target Salary for this position is $76,500 - $85,500 base salary
• Geo 3 - Locations significantly below the US National Labor Cost Average: Target Salary for this position is $68,850 - $76,950 base salary

The salary ranges listed above are for US based candidates. For candidates located outside of the US, salary ranges will be based on the salary scales of the local employer of record. Actual base salary may vary based on, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location (more information on job structure is available here).

About Us

We are looking to build an inclusive team at Save the Children. We offer a range of outstanding benefits to support this goal:

• Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays, and hybrid working opportunities
• Health: Competitive health care, dental and vision coverage for you and your family
• Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits
• Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees
• Retirement: A retirement savings plan with employer contributions (after one year)
• Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events
• Employee Assistance Program: free and confidential assessments, short-term counseling, referrals, and follow-up services
• Learning & Growth: Access to internal and external learning & development opportunities and mentorships

Click here to learn more about how Save the Children US will invest in you.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.

Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.

If you require disability assistance with the application or recruitment process, please submit a request to applicantsupport@savechildren.org.