Personal Lines Underwriting Intern (Summer 2026)

In Personal Lines, your work contributes to something bigger. You are part of a team that values your voice, champions your growth, and provides room to work in ways that drive success. Guided by a clear strategy and strong partnerships, your work makes a meaningful difference for agents, our customers, and each other.

Rooted in Westfield's culture of trust, collaboration, and doing what's right, you are empowered to bring ideas forward and help shape what comes next.

Job Summary

Our Personal Lines Internship program is committed to providing a learning environment that exposes the intern to both Underwriting and Product insurance operations. Work with a team where hard work pays off and original thinking is celebrated. As you support the Personal Lines Business Team with meaningful projects and other assigned day-to day activities during the coming summer, you will quickly learn that protecting our customer's future is at the heart of what we do. We deliver on our promise to help restore lives and rebuild businesses when the unexpected happens. Building relationships has been part of our culture since 1848. Work with a team that recognizes and appreciates those who take initiative, seek opportunity, and strive for innovation in a changing world.

Our Personal Lines Underwriting Team consists of four regions comprised of Region and Market Underwriters, whose primary focus is to establish effective relationships and to drive profitable growth. Our Personal Lines Product Team leverages a range of business, industry, and technical skills to identify current market and product trends. Our Personal Lines Services Team manages policy updates and service requests from our agencies and customers with accuracy and care. The team's focus on responsiveness and consistency builds trust with customers and agents, strengthening relationships and supporting retention.

Job Responsibilities

• Assists the business unit in completing the tasks assigned to them, which often includes, but is not limited to, project work and covering the day-to-day operations of the business unit.
• Participates in training programs, workshops, and on-the-job learning opportunities to enhance knowledge and skills related to the field or industry of the internship.
• Participates in summer internship program events, including Lunch and Learns.
• Completes assigned tasks and projects efficiently and effectively, following instructions and guidelines provided by supervisors or mentors.
• Conducts research, gathers data, and analyzes information relevant to the internship focus or assigned projects.
• Takes responsibility for administrative and support tasks of the department.
• Collaborates with colleagues, supervisors, and other stakeholders to effectively communicate progress, challenges, and ideas, and actively participates in team meetings or discussions.
• Works on projects that provide opportunity to collaborate with other interns as well as associates in other departments, ranging from data analysis to mentors.
• Identifies and resolves issues or challenges that arise during the internship, demonstrating problem-solving skills and a proactive approach to finding solutions.
• Demonstrates professionalism, punctuality, and a strong work ethic by being reliable, responsible, and maintaining a positive attitude towards assigned responsibilities.
• Develops business skills in communication and shadowing other professionals.
• Maintaining accurate records, documenting progress, and preparing reports or presentations as required by the internship program or supervisors.
• Attends business unit meetings as assigned and creates and delivers presentations.
• Seeks feedback from supervisors or mentors, actively seeking opportunities for improvement, and applying learning to enhance performance throughout the internship.
• For field roles, only: Expected to drive/travel at least 25% of working time to perform essential functions.
• This may involve traveling on short notice or other daily driving duties as assigned.

Job Qualifications

• High School Diploma or General Education Diploma (GED) and/or commensurate experience.
• Either actively enrolled in an academic institution in pursuit of a degree in a relevant course of study or is a recent college graduate, typically having attained a degree within the past 12 months.
• For field roles, only: Valid driver's license and a driving record that conforms to company standards.

Location

Hybrid defined as three (3) or more days per week in the office.

Behavioral Competencies

• Collaborates
• Customer focus
• Communicates effectively
• Decision quality
• Nimble learning
• Drivers License

Technical Skills

• Data Analysis and Reporting
• Information Systems
• Continuous Learning
• Data Entry
• Time Management
• Business Analysis
• Problem Solving

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.