Project Coordinator II

ReNuke Services is seeking a Project Coordinator II for our client"s site in Lake Charles, LA

DESCRIPTION:
*20/hours a week*
*Responsible for contacting external customers within one working day and scheduling an appointment, if required, for the customer to meet with a Designer. This includes collecting design information while speaking to the customer.
*Responsible for interpreting and ensuring consistent application of organizational policies related to customer requests.
*Provides customers with information on the tasks they must complete to be able to receive service on the date requested.
*Manage Design resources within a geographic area and match them to the workload by assigning each
*Designer in a primary and secondary geographic area. Monitors each Designer"s calendar so that appointments can be made effectively and efficiently.
Communicates regularly with Designers regarding assignments, schedules and questions related to specific customer calls.
*Communicate periodically with the Network Line groups to expedite work, if possible, to meet customer"s requested service date or to handle a special request.
*Oversee the activities of the Design Coordinator Clerk and periodically perform DC office related activities in their absence.
*Identify and rectify the root cause of customer complaints and/or inquiries as appropriate.
*Working knowledge of AM/FM-DFM and Maximo as they relate to construction applications.
*Reviews and updates Maximo Backlogs for the Distribution Engineering Dept.
*Identifies deficiencies, analyzes alternatives and recommends solutions.
*Serves as a member of the Storm Response Team for restoration efforts.
*Provides support to the Damage Assessment and/or Logistics functions.

E14948734 - PROJECT COORDINATOR II - LAKE CHARLES, LA - 6 MONTHS (Part Time)