Global Account Director

Purpose of the Job

HH Global has a unique opportunity for an experienced client-centric Global Account Director to join our team to drive change and pursue new opportunities in a fast-paced industry.

This role will see you responsible for account development and contract delivery globally, across four regions for a new major client for HH Global. Supported by Regional Account Directors, you will be required to build strong relationships with client stakeholders, deliver strategic transformation and develop innovative solutions to drive ROI. As a Global Account Director, you will take full accountability for the strategic, contractual and operational management of the account.

We are looking for the next generation of talent and someone who can put our clients at the heart of what they do. You will be someone with a true appetite for progression and for helping us to become the world's most impactful partner to brands seeking stronger, more sustainable growth.

Key Responsibilities

• Creation and delivery of HH Global's global account strategy for our client, and ensuring that the regional account teams are following global objectives.
• A client-centric approach ensuring high client engagement with key stakeholders across the global client organization.
• Ensure that the contract is managed in line with our contractual responsibilities.
• Manage overall financial performance of the account, risk analysis and remedy.
• Identification of new business opportunities to leverage the partnership and strategic benefits.
• Ensure that activities comply with the Company's policies and procedures.
• Identify risks to the account and put in place strategies to manage them.
• Responsible for budgeting and financial reconciliation, variance reporting and P&L activities.
• Present at Board level to internal and external stakeholders.
• Manage a global account team against target and assume responsibility for your team.
• Drive and challenge the team, engaging the business SMEs, to deliver shared strategies that provide value.

Knowledge, Skills + Experience

• Proven track record and experience in a strategic, senior global account management role, within the Retail industry.
• Experience and the ability to develop a global strategy and execute with support of the local teams.
• Client-centric, putting the client at the heart of everything you do.
• Excellent experience of dealing with large P&L budgets and bottom line.
• Experience in leading direct and indirect reports, preferably globally.
• Previous experience managing complex strategic clients through change.
• Proven track record of delivering transformational programs.
• Strong knowledge of the Retail/Lifestyle industry is required along with the financial and operational complexity of sourcing and distributing globally.
• Strong background in procurement and marketing services.
• Highly skilled presenter and negotiator at dealing with senior stakeholders - comfortable at presenting at C level as well as day to day contacts.
• Very strong operational background and understanding of bottom-line management.
• Demonstrable track record of successful client and contract management.
• Can anticipate internal and/or external issues which will impact own business units and teams and able to develop contingency plans to manage such issues.

Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.